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Windows Vista Build 6001 (This copy of Windows is not genuine)

    Question

  • When I try to log in to my HP Pavilion I received the message at the bottom right side of the monitor "Windows Vista Build 6001 (This copy of Windows is not genuine). I ran diagnostics with the following results. The Vista system was original to the laptop. Appreciate any advice on how to rectify this problem? Thank you.

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {3E4FFD42-191B-42B2-B808-92C804B977CE}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Lorrie\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3E4FFD42-191B-42B2-B808-92C804B977CE}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1344676158-1355312119-384250842</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>MCP67</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.2A    </Version><SMBIOSVersion major="2" minor="4"/><Date>20080222000000.000000+000</Date></BIOS><HWID>28303507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>7B518704B393586</Val><Hash>5mIsgIt+Sd1AGzWeNutuhzYLxN4=</Hash><Pid>89409-707-0355001-65880</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software Licensing service is not running.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAEABwABAAEAAQAAAAAAAwABAAEAeqjMBL5ddhu84yC+gASIzAaYmGAqlEQs8vSw9hSfrFZ4qg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC PTLTD APIC  
      FACP NVIDIA MCP67-M 
      SRAT AMD   HAMMER  
      HPET PTLTD HPETTBL 
      BOOT PTLTD $SBFTBL$
      MCFG PTLTD  MCFG  
      TCPA Phoeni x      
      SSDT PTLTD POWERNOW
      SLIC HPQOEM SLIC-MPC

    Monday, July 16, 2012 5:01 PM

Answers

  • OK, now you're in Normal Mode,

    you need to change the Key to the one on your COA sticker - but it's best to clean up the Licensing store at the same time...

    The problem appears to be in the Licensing Store - please try the following.....

    Recreate the Licensing Store with the correct data.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice. 

    You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).  

    Once complete, run another MGADiag report and post back with the results.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, July 16, 2012 7:26 PM
    Moderator

All replies

  • Your problem appears to be that the Software Licensing Service is not running. and it must, if Vista is not to complain.
     Have you been using any form of Registry Cleaner??
    First check that the Service is set to start Automatically –
    Click on Start,
     in the Search box, type
    SERVICES.MSC
    and hit the Enter key.
    Accept the UAC prompt, then look in the listing for the Software Licensing Service – right-click on it and select Properties.
    Make sure that it’s set to Automatic, and click Apply

     Once that’s properly set, Start the service – how long before it appears to stop again? Is there anything in the Event Viewer to indicate why it stopped? – is there an error message?

     Please run the following commands in an Elevated (Admin) Command Prompt Window, and post the results. 

    net start slsvc
    sc qc slsvc
    sc queryex slsvc
    sc qprivs slsvc
    sc qsidtype slsvc
    sc sdshow slsvc

      Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, July 16, 2012 5:08 PM
    Moderator
  • Could this service not have started because we are in "SAFE MODE"?  It was the only way that I could log into Windows.
    Monday, July 16, 2012 6:10 PM
  • Safe Mode gives a very different error - usually!

    please run the commands anyhow


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, July 16, 2012 6:31 PM
    Moderator
  • What is preventing you getting into Normal Mode?

    If it's the activation demand, use the following procedure:-

    While in Safe Mode, change your Default browser to Internet Explorer - reboot to normal mode and log in

    Click on the 'open a browser' option

    in the Address bar, type C:\Windows\system32 and hit the Enter key

    look for the CMD.exe file (you may only see 'CMD') and right-click on it - select Run as Administrator

    the Windows Command Prompt window should come up.

    Now in the window, type :

    Cscript slmgr.vbs /rearm

    wait a couple of minutes, and you may see a success message saying to reboot - do so (if not, wait a couple more minutes, and reboot anyhow)

    with luck, you'll be able to get into normal Windows now.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, July 16, 2012 6:51 PM
    Moderator
  • Okay, I was able to enter Windows after clicking the "Register later" option. See below for the results of the commands you sent.

    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Users\Lorrie>net start slsvc
    The requested service has already been started.

    More help is available by typing NET HELPMSG 2182.


    C:\Users\Lorrie>sc qc slsvc
    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: slsvc
            TYPE               : 10  WIN32_OWN_PROCESS
            START_TYPE         : 2   AUTO_START
            ERROR_CONTROL      : 1   NORMAL
            BINARY_PATH_NAME   : C:\Windows\system32\SLsvc.exe
            LOAD_ORDER_GROUP   : ProfSvc_Group
            TAG                : 0
            DISPLAY_NAME       : Software Licensing
            DEPENDENCIES       : RpcSs
            SERVICE_START_NAME : NT AUTHORITY\NetworkService

    C:\Users\Lorrie>sc queryex slsvc

    SERVICE_NAME: slsvc
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 4  RUNNING
                                    (STOPPABLE, NOT_PAUSABLE,

    ACCEPTS_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 1228
            FLAGS              :

    C:\Users\Lorrie>sc qprivs slsvc
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: slsvc
            PRIVILEGES       : SeAuditPrivilege
                             : SeChangeNotifyPrivilege
                             : SeCreateGlobalPrivilege
                             : SeImpersonatePrivilege

    C:\Users\Lorrie>sc qsidtype slsvc
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: slsvc
    SERVICE_SID_TYPE:  UNRESTRICTED

    C:\Users\Lorrie>sc sdshow slsvc

    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)

    (A;;CCLCSWLOCR
    RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:

    (AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

    C:\Users\Lorrie>

    Monday, July 16, 2012 6:56 PM
  • OK, now you're in Normal Mode,

    you need to change the Key to the one on your COA sticker - but it's best to clean up the Licensing store at the same time...

    The problem appears to be in the Licensing Store - please try the following.....

    Recreate the Licensing Store with the correct data.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice. 

    You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).  

    Once complete, run another MGADiag report and post back with the results.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, July 16, 2012 7:26 PM
    Moderator