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  • My laptop came with Vista Home premium which subsequently upgraded to Ultimate using anytime upgrade. It came with a manufacturers recovery disk which if I run will reinstall back to Home Premium. How do I then re-upgrade to Ultimate? Should the manufacturer have sent me a new disk?
    Sunday, January 23, 2011 5:04 PM

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  • "Missing-Link" wrote in message news:a68e4fd1-d1fa-4b15-8995-3997e70e78ee...
    My laptop came with Vista Home premium which subsequently upgraded to Ultimate using anytime upgrade. It came with a manufacturers recovery disk which if I run will reinstall back to Home Premium. How do I then re-upgrade to Ultimate? Should the manufacturer have sent me a new disk?

    No - you should have kept a backup of the Key that you were sent for the upgrade (as you were advised at the time, I suspect).
     
     
    To see what the Key is (assuming you haven't already re-installed Windows) - use Belarc Advisor (www.belarc.com).
    If you've already formatted/reinstalled, then you may be lucky, and be able to retrieve your Key from the MSStore account at which you bought it - or from the email in which they sent you the key.
     
    Your manufacturer can only support the OS with which the machine was originally installed - that's why the machines are so cheap in the first place.
     
    All (genuine) Vista installs come with the ability to upgrade to a higher edition built-in -  you just need the Key to be able to do it.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, January 23, 2011 9:13 PM
    Moderator
  • I have made a record of the key using keyfinder so I have that available before I reinstall, the only thing I ever received after doing the anytime upgrade was the paid invoice from Toshiba. I may in fact replace the HDD with a larger one anyway and keep the old one intact for the moment. However the Toshiba recovery DVD is an image not a full installation disk so how do I then upgrade to Ultimate.

    I had read that the full version is on the disk but the features are released appropriate to the key used. Presumably there is a dialogue process I can invoke to allow me to apply my recovered key and unlock the features.

    Monday, January 24, 2011 12:14 PM
  • "Missing-Link" wrote in message news:90a3a1cb-64f7-41d8-8f1b-04f2420986f8...

    I have made a record of the key using keyfinder so I have that available before I reinstall, the only thing I ever received after doing the anytime upgrade was the paid invoice from Toshiba. I may in fact replace the HDD with a larger one anyway and keep the old one intact for the moment. However the Toshiba recovery DVD is an image not a full installation disk so how do I then upgrade to Ultimate.

    I had read that the full version is on the disk but the features are released appropriate to the key used. Presumably there is a dialogue process I can invoke to allow me to apply my recovered key and unlock the features.


    You can use the Anytime Upgrade method again - exactly the same as you (presumably) did the first time
    Click on the Start button, and in the Search box, type
    Anytime Upgrade
    follow the instructions, and enter your Ultimate Key.
    10 minutes later - job done :)
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Hairy Fool Monday, January 24, 2011 5:17 PM
    • Unmarked as answer by Hairy Fool Friday, January 28, 2011 5:07 PM
    Monday, January 24, 2011 12:25 PM
    Moderator
  • After reinstalling windows and patching up I attempted to run the Anytime Upgrade service which a few days ago just hung and would not do anything.

     

    Today I retry only to get the response that the Anytime Upgrade service is no longer available!!!

    So now how do I get access to the additional services which I have paid for i.e. Windows Ultimate? Microshafted as usual I suppose?

    Friday, January 28, 2011 5:12 PM
  • "Missing-Link" wrote in message news:bd573b31-b773-4f3b-89f8-627ee2b7671c...

    After reinstalling windows and patching up I attempted to run the Anytime Upgrade service which a few days ago just hung and would not do anything.

     

    Today I retry only to get the response that the Anytime Upgrade service is no longer available!!!

    So now how do I get access to the additional services which I have paid for i.e. Windows Ultimate? Microshafted as usual I suppose?


    The Anytime Upgrade service is still available, AFAIK - there may be something wrong with your install....
    Please run the MGADiag tool and post the report - it may give us some idea as to what's wrong.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, January 28, 2011 5:49 PM
    Moderator
  • Sorry, did not make it clear. The non-availablity comes from a Microsoft Web page:

    http://windows.microsoft.com/en-GB/windows-vista/products/anytime-upgrade

    This service is now only available for Windows 7????


    25 years of loving (and too often hating) everything Microsoft.
    Friday, January 28, 2011 8:12 PM
  • To respond to your request anyway:

    **************************************

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
    Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
    Windows Product ID: 89578-OEM-7332157-00237
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {59063A9D-44D5-4EC6-AA59-E9B2D0693C5F}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100608-0458
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{59063A9D-44D5-4EC6-AA59-E9B2D0693C5F}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89578-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-680218538-2883533190-3800649984</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite P100</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V4.80  </Version><SMBIOSVersion major="2" minor="4"/><Date>20091112000000.000000+000</Date></BIOS><HWID>4C323507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500237-02-1033-6000.0000-0242011
    Installation ID: 067111965775939591278131087655787072096831467815044855
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: RJ34F
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAEAAQABAAAAAwABAAEAJJSkBOYmkorqTspPWsfy9MAKwBl4B6xWKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   TOSQCI  TOSQCI00
      FACP   TOSQCI  TOSQCI00
      HPET   TOSQCI  TOSQCI00
      BOOT   PTLTD   $SBFTBL$
      MCFG   TOSQCI  TOSQCI00
      APIC   TOSQCI  TOSQCI00
      SLIC   TOSQCI  TOSQCI00
      SSDT   PmRef  Cpu0Tst
      SSDT   PmRef  Cpu0Tst
      SSDT   PmRef  Cpu0Tst

    ************************************

    The invoice for the upgrade was the only thing I ever received (from Toshiba). No keys, disks or anything. I have the Key extracted from my old installation but what should have happened? I have read references to Digital Locker files, keys being sent etc. but I had nothing.


    25 years of loving (and too often hating) everything Microsoft.
    Friday, January 28, 2011 9:27 PM
  • "Missing-Link" wrote in message news:edab22f5-2b46-475c-a918-58e4ea0a26f0...

    Sorry, did not make it clear. The non-availablity comes from a Microsoft Web page:

    http://windows.microsoft.com/en-GB/windows-vista/products/anytime-upgrade

    This service is now only available for Windows 7????


    25 years of loving (and too often hating) everything Microsoft.

    You can't buy a new one - but you can use your existing one.
    I suspect that you need to uninstall SP2 - but I really have no experience in this, so I think you'd better post your query to the Vista Answers Install/Upgrade forum for best advice -
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, February 9, 2011 10:07 PM
    • Unmarked as answer by Hairy Fool Thursday, February 10, 2011 10:06 AM
    • Marked as answer by Darin Smith MS Tuesday, February 22, 2011 9:23 PM
    Friday, January 28, 2011 10:18 PM
    Moderator
  • "the only thing I ever received after doing the anytime upgrade was the paid invoice from Toshiba."

    Toshiba doesn't sell "Anytime Upgrades".   If you actually purchased an Anytime Upgrade, either from a retailer or from Microsoft, then you received a Windows Anytime Upgrade package that was delivered to you or you received the upgrade KEY via e-mail.  You had to have received an upgrade key one way or the other or you would not have been able to complete the anytime upgrade.

    You should have kept the upgrade key in a safe place, just as with all software media, serial numbers, and product keys.


    • Edited by tm1901 Friday, February 10, 2012 6:22 AM
    Friday, February 10, 2012 6:22 AM
  • As I keep saying apart from the invoice I received nothing. The Anytime Upgrade disc was delivered with the laptop, it was some time ago that I did the upgrade so I cannot be certain about the process for the original upgrade.

    I have actually been able to reinstall the upgrade. As already indicated I took the precaution before wiping down the system to extract and note the license key. The problem had been that there was a radial crack in the disk making it unreadable in the drive of the laptop. However it ocurred to me that the clamping mechanism of a typical slimline drive would tend to open the crack whereas a standard 1/2 height drive works differently and would not.

    I was able to copy the disk in my PC and then run the Anytime Upgrade from the copy. One of the dialogues asks do I have a key or do I want to go on line to purchase an upgrade. I can only surmise that on the original upgrade I chose the latter (which would now no longer work) but this time I was able to supply the key. After that the upgrade proceeded without intervention. The principle difference appears to be that Anytime Upgrade was possible as an entirely on-line process and that a disk was not essential but that at one time system manufacturers could include a disk in the package as in my case.


    25 years of loving (and too often hating) everything Microsoft.

    Friday, February 10, 2012 1:42 PM