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Validation for office 2007 plus RRS feed

  • Question

  • After purchasing & installing MS-Office 2007 Plus, I have a validation issue with Excel, all the other programs in the suite are fine..its just Excel that says " This copy of office is not genuine". I have uninstalled Excel and then reinstalled, all to no avail. I'm totally baffled why Word, Powerpoint, Outlook, Publisher are validated and not Excel?...PLZ Help.
    Below is the info you require.

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-6F43P-4C9K7-DRJF8
    Windows Product Key Hash: htnhUJQyhxMdDF55u1XuC1guMQY=
    Windows Product ID: 76487-OEM-2215416-40655
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {DFB5BDEA-53F7-4B22-98A0-F4D4DA014E32}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.9.1
    WgaTray.exe Signed By: N/A, hr = 0x80004005
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DFB5BDEA-53F7-4B22-98A0-F4D4DA014E32}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DRJF8</PKey><PID>76487-OEM-2215416-40655</PID><PIDType>3</PIDType><SID>S-1-5-21-1614895754-764733703-839522115</SID><SYSTEM><Manufacturer>VIA Technologies, Inc.</Manufacturer><Model>KT600-8237</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20040929000000.000000+000</Date></BIOS><HWID>DA42358F01842E6B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.9.1"/><File Name="WgaLogon.dll" Version="1.8.31.9"/><File Name="OGAAddin.dll" Version="2.0.48.0"/><File Name="OGAVerify.exe" Version="1.7.105.14"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>3FD7732BE2B6D86</Val><Hash>Se+kUlreByFw8YU0ituxnnfgqbU=</Hash><Pid>89409-707-2008997-65834</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Sunday, March 14, 2010 7:10 PM

Answers

  • Office Professional Plus 2007 is legitimately sold only through volume licensing to business enterprises and not to individuals.  In your specific case, it was installed using an invalid, counterfeit product key.  Contact the seller and demand a complete refund!  In the future, only purchase software from reliable, proven, trustworthy sellers, such as the Microsoft Store.  In addtion, please see What is the genuine Office offer?


    Carey Frisch
    Sunday, March 14, 2010 10:17 PM

All replies

  • Office Professional Plus 2007 is legitimately sold only through volume licensing to business enterprises and not to individuals.  In your specific case, it was installed using an invalid, counterfeit product key.  Contact the seller and demand a complete refund!  In the future, only purchase software from reliable, proven, trustworthy sellers, such as the Microsoft Store.  In addtion, please see What is the genuine Office offer?


    Carey Frisch
    Sunday, March 14, 2010 10:17 PM
  • Thank you so much...I have done as you asked....still waiting for me refund.....
    Sunday, April 18, 2010 10:34 AM