Answered by:
Windows Vista is not valid

Question
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Here is the error that I am getting when I start Vista. The only two programs that I have installed within the last few days are Adobe Reader 9.1 (on 03/16/09) and Ad-Aware 8.0 (on 03/12/09). Both are Vista compliant.
How do I correct this? This is really annoying and makes no sense. Why doesn't Vista valid the stupid "tamper" thing when a program is installed so that I don't have a problem three days later that I have to guess what's causing it?
I CANNOT EVEN OPEN CONTROL PANEL TO UNINSTALL ANY PROGRAMS.
Thanks,
Ed Brancheau
Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0xc004d401
Cached Validation Code: N/A, hr = 0xc004d401
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: {16284E26-3B95-4655-B23D-E1ED4A2EC5AC}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.080917-1612
TTS Error: K:20090317191802440-M:20090317190948387-
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Ultimate 2007 - 100 Genuine
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{16284E26-3B95-4655-B23D-E1ED4A2EC5AC}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2142122670-3104806860-4096059983</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>GC671AA-ABA a6130n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.12 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070611000000.000000+000</Date></BIOS><HWID>BA303507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>24BEFB545692F78</Val><Hash>807vzuHvJb/jXsEo67juqF4TjbA=</Hash><Pid>81608-956-4020422-65441</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>4B8B3A25B5DFA60</Val><Hash>3KIMq3g5HXBox/9dYFt1hjYG4NY=</Hash><Pid>84890-304-3256093-63963</Pid><PidType>10</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: U1BMRwEAAAAAAQAABAAAAGVNAAAAAAAAYWECADAgAADokE6dbqfJARhDs/4hWdo7Xkl9D+HKpnh4EgMbsCylRaVY5LYw8mPVMPnoULvuAUkEcJNEjApkqtoKvkJcYzR/6H/XjepxcZlJ1flg9pLddRcJfxV07FkdBtU6zyz3v9Z2MrIHa9x3W3cNP6YJJRzZ3sGPZMdauCpB28UWdzFHrZPNCjSPxzetsTeTyY0bUkRppTHq3ax4cG4MbsZdJFBl6ID8Z6PgzOFtrFr7sug11E+4WiJ561g9801+h+MsTFkRlJ2ZAjRAiDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw=
Licensing Data-->
CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".
HWID Data-->
HWID Hash Current: NgAAAAEAAgABAAEAAgACAAAAAwABAAEAeqhMUYR4humSAAy5MmQ+HPL0DivPwyoW/K+sVsj0
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
SSDT PTLTD POWERNOW
SLIC HPQOEM SLIC-CPCWednesday, March 18, 2009 3:39 AM
Answers
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Hello Ed,
"Why doesn't Vista valid the stupid "tamper" thing when a program is installed so that I don't have a problem three days later that I have to guess what's causing it?"
To do that, either:
A) Vista would have to run the program (right after it was installed) and on it's own, automaticly try every possible function of the program to see if one of the functions triggers the Tamper event. I'm not a programmer, but given how many programs that are, I can't see how you could program Vista to know how to 'try-out' every possible program ever made.
or
B) Microsoft would have to test every program ever written. Which, of course, is impossible.
Microsoft (and any other Operating System maker) has to depend on the Program Writers to test thier own software and inform the user which Operating System their software is compatible with.
In addition, Malware can also cause this issue. (a Virus, Worm or Trojan are still just programs and can be just as incompatible, with an OS, as any other program) and most current Viruses are designed to install without the OS knowing.
From your Diagnostic Report, I can confirm that your issue is a In Memory Mod-Auth tamper, which is caused by a Incompatible program. It is doubtful that Adobe Reader 9.1 or Ad-Aware 8.0 are the cause. An easy way to confirm that they are not the cause is either set the programs to Not Run at startup (An incompatable program Must be running, to cause this problem) or just uninstall the programs (this ensures that none of their backgroud proccesses are running at start up)
The fact that you are receiving the error at start-up tells me that the programs that is causing it, is also running at start-up. If, thru the process of elimination, you are still unable to find the program, you may need to start looking at the possibility that some sort of Malware is to blame.
If that is the case, I encourage you to scan your system with whatever Anti-Virus program(s) you prefer (ensuring they are Vista compatible) as well using the 'Windows Live Safety Scan for Windows Vista’ at <Removed by Moderator: Phone number and/or site link no longer in use> You can also contact PC Safety, which is a Microsoft group, that provides free assistance with Malware infections.
<Removed by Moderator: Phone number and/or site link no longer in use>
Thank you,
Darin SM
Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.- Marked as answer by Darin Smith MS Wednesday, March 18, 2009 7:57 PM
- Edited by Darin Smith MS Tuesday, April 10, 2012 7:10 PM <Removed by Moderator: Phone number and/or site link no longer in use>
Wednesday, March 18, 2009 7:00 PM