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Issue with Windows update -- Win7 not valid after two years of use. RRS feed

  • Question

  • I'm aware that this is being posted about a lot, but since I've tried both fixes that seemed as if they would work (Intel and the official Windows patch) I'm hoping that posting can turn up an answer.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-PWB9R-4K7W4-2BT4J
    Windows Product Key Hash: jlJIE69lzaXsu5B+X11cktZP6u8=
    Windows Product ID: 00359-OEM-8992687-00015
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {295CC585-28F7-428E-B9E2-97A388543FC8}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{295CC585-28F7-428E-B9E2-97A388543FC8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2BT4J</PKey><PID>00359-OEM-8992687-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-578327087-4110603385-1361986703</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>300E4A/300E5A/300E7A</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>01QA</Version><SMBIOSVersion major="2" minor="6"/><Date>20110905000000.000000+000</Date></BIOS><HWID>EEA53807018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800015-02-1033-7601.0000-2842011
    Installation ID: 006273945825049890774570779965011900584351370580819822
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2BT4J
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 12/12/2014 16:30:44

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:10:2014 22:24
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEAonbsesizBPWk0uzTDCoM2xayjJYucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            SECCSD        LH43STAR
      FACP            SECCSD        LH43STAR
      HPET            SECCSD        LH43STAR
      MCFG            SECCSD        LH43STAR
      SLIC            SECCSD        LH43STAR
      SSDT            SECCSD        PtidDevc
      ASF!            SECCSD        LH43STAR
      SSDT            SECCSD        PtidDevc
      SSDT            SECCSD        PtidDevc
      UEFI            SECCSD        LH43STAR
      UEFI            SECCSD        LH43STAR
      UEFI            SECCSD        LH43STAR

    Thanks to anyone who can help me.

    Friday, December 12, 2014 4:33 PM

Answers

  • This patch?

    See the notes in http://support.microsoft.com/kb/3004394
    - it is not advised to uninstall the update if already installed as it may
    cause other issues.

    MS have since
    released a new patch designed to resolve the issues caused bythe failed patch..

    http://support.microsoft.com/kb/3024777

    There are no problems showing in your report.

    There have been reports of Comodo AV having problems after installing the first of the above patches, and needing a reinstall to fix problems.

    I suspect that your problem was a temporary one, as the fix patch takes a while repairing the system after the reboot and getting everything back to how it should be. If you still have a notification after an hour or so, and another reboot, then post another MGADiag report, and we'll see if anything.g has changed


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, December 13, 2014 10:46 AM
    Moderator

All replies

  • This patch?

    See the notes in http://support.microsoft.com/kb/3004394
    - it is not advised to uninstall the update if already installed as it may
    cause other issues.

    MS have since
    released a new patch designed to resolve the issues caused bythe failed patch..

    http://support.microsoft.com/kb/3024777

    There are no problems showing in your report.

    There have been reports of Comodo AV having problems after installing the first of the above patches, and needing a reinstall to fix problems.

    I suspect that your problem was a temporary one, as the fix patch takes a while repairing the system after the reboot and getting everything back to how it should be. If you still have a notification after an hour or so, and another reboot, then post another MGADiag report, and we'll see if anything.g has changed


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, December 13, 2014 10:46 AM
    Moderator
  • Yes, that patch!

    Thank you for your response, I'll keep an eye on the situation and come back if I have any further problems :)

    Saturday, December 13, 2014 12:44 PM