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One Care Not Working! RRS feed

  • Question

  • My Windows Live One care is giving me urgent messages:

    My firewall is off (can't turn it on either I tried several ways via control panel)

    My virus and spyware monitoring cannot be turned on

    One Care couldn't start the security monitoring service

    Neither could it start the Backup, Cleaner, Router Configuration, Tune-up, Sharing, Critical Alerts, or maintainance Service

    I went to the "fix the problem" by restarting One Care option on this web site (2x) But it restarted with the same problem.

    What should I do?????

    Wednesday, August 13, 2008 4:09 AM

Answers

  • I believe that the date and time on your computer are incorrect. Go to Control Panel, Date and Time or right click the clock in the system tray. Carefully check the month, day, and *year* and confirm the time. Correct any parts that are wrong and reboot.

    If this does not resolve the problem, please contact support:

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Wednesday, August 13, 2008 1:53 PM
    Moderator