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Problems with Windows OneCare RRS feed

  • Question

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    Ever since I purchased the Windows OneCare Program, I've had nothing but problems with it.  I've been up all night trying to get the firewall and virus program to turn on.  If I can't get any better help than what I'm getting now and stop these problems, I'd like to have my money refunded so that I can buy a more reliable program. I thought a Miscrosoft program would be less hassle but this has been a nightmare.  Also, since installation, my system has slowed down substantially and I have the highest download capability through my cable company.  Like I said above, I wanted to use a Microsfot product to abvoid problems, but this certainly has not been the case.  My email is jeane501 at cox.net and telephone is xxxx. Thank you.
    Tuesday, January 8, 2008 2:06 PM

Answers

  • I'm sorry to read that OneCare has been a problem for you.

    If your system has slowed down, I suspect that something is conflicting with OneCare. I believe that your best bet is to contact OneCare support, as this is a community help forum - users helping users.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    You may also want to refer to this post for some information about OneCare not starting - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2523777&SiteID=2

     

    I have edited your email to prevent harvesting, which will result in tons of spam messages being sent to you. (I know, my published address used here in the forums for people to contact me gets about 200-300 junk messages daily!) And I removed your phone number. You should not publish phone numbers or unmodified email addresses on the Internet.

     

    -steve

    Tuesday, January 8, 2008 6:23 PM
    Moderator