Non genuine after HDD firmware update RRS feed

  • Question

  • Hi there, first timer here. Wondered if anyone can point me in the right direction.

    Having a little trouble since a firmware update to my Crucial SSD drive. It was the last step in diagnosing a random crash problem I had been experiencing. 

    I updated all my system drivers and installed all optional windows updates as part of the process. Swapped around RAM, reseated all leads and cloned my SSD boot disk unsuccessfully to an old HDD just in caes the firmware update "bricked" the SSD.

    While updating the SSD firmware sorted out the random crash - a couple of days later I was informed that this copy of windows is not genuine

    I have a retail version of Windows 7 ultimate bought on the Amazon marketplace Sep 2011 - it has been working fine since then - I had even checked the validation process after installation to be sure it was legitimate.

    I have tried entering my product code into the activation software, automated phone service and spoken to an operator. The operator said he could not acvtivate it and directed me to the WGA page and told me to fill out a report there.

    Can anyone tell if this is a technical problem or if I have become yet another victim of piracy? Any help most appreciated....

    WGA output

    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-3DVV6-46HGJ-DR4TR
    Windows Product Key Hash: rVWz5q5DH9fxje5khoD3Pbt/olU=
    Windows Product ID: 00426-068-6542803-86399
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {DA9CDFB4-47D4-4460-81BA-D7F87C9FBFE3}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130104-1431
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-


    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DA9CDFB4-47D4-4460-81BA-D7F87C9FBFE3}



    1811913475</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7681</Model></SYSTEM><BIOS><Manufacturer>American Megatrends 

    Inc.</Manufacturer><Version>V1.12</Version><SMBIOSVersion major="2" 


    stemLCID><TimeZone>GMT Standard Time(GMT+00:00)



    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-068-654280-00-2057-7601.0000-0682013
    Installation ID: 021304231013827822436265291423545880987741021202078461
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: DR4TR
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 10/03/2013 13:01:27

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:9:2013 18:38
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:

    HWID Data-->

    OEM Activation 1.0 Data-->

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value

    Sunday, March 10, 2013 1:55 PM


All replies

  • Windows Product ID: 00426-068-6542803-86399

    The product ID -068- Indicates a not for resale MSDN account. If you are not the account holder and you purchased this in a retail box, the box and it's contents are counterfeit. Demand an immediate refund from the seller

    For more information see this:


    And this:


    To see how good these counterfeits are becoming, see:


    You will have to purchase a legitimate windows from a legitimate retailer.

    • Marked as answer by satlbc Sunday, March 10, 2013 4:42 PM
    Sunday, March 10, 2013 2:39 PM
  • Wow, thanks for the fast response, george1009

    Not the news I had hoped to hear, I did indeed purchase the boxed retail version.

    I've checked my "legitimate" Amazon account to find the marketplace seller is no longer available - bought it back in 2011.

    After watching the youtube clip you posted I have come to the conclusion that it may well be fake - does feel like a stuck on hologram - looks very convincing though - I've filled in a piracy report and packaged up the software, receipt, etc - hopefully I'll be sent a genuine replacement - don't want to pay for the same thing twice.

    Again, cheers for pointing me in the right direction.

    Sunday, March 10, 2013 4:56 PM