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Vista disabeling Access 2003 databases RRS feed

  • Question

  • Frequently used databases that I put together while on Windows 95/98/XP platforms are now causing error messages:  "The document cws.mdf caused a serious error the last time it was opened.  Would you like to continue opening it?"  Online info: Office, ID: 10043, Source Office Error Messages, Version: 11.0.  Further info indicates that my data bases are being placed on a disabled items list.

    I presume that some old macros are no longer legit.  I am afraid to reopen after warning messages for fear of creating a larger problem.  Where do I begin to fix (Vista Home Premium or Office/Access 2003/SP2)?  JP

    Tuesday, March 20, 2007 6:06 PM

Answers

  • Philip,

         Seems like you a few things happening which could be causing problems. You may need to post in other forums for some answers such as http://www.microsoft.com/office/community/en-us/default.mspx?query=access+2003&dg=&cat=en-us-office&lang=en&cr=US&pt=3a4e9862-cdce-4bdc-8664-91038e3eb1e9&catlist=&dglist=&ptlist=&exp=&sloc=en-us

         For now I would like review a diagnostic report. Please follow the directions below :-).  I understand the inconvenience you are currently experiencing and would like to provide you with some self-help options we have made available for our customers to address the issue you are currently experiencing. Please follow the steps outlined below as it could either resolve your issue or, if need be, provide us with additional information to determine the cause of this issue.

    1. Ensure you log onto the computer experiencing the issue with “Administrator” rights.
    2. Next we would like to confirm that you are running the most current version of the Genuine Advantage control on your computer. In order to do this please follow the below link and choose the “Validate Office” option.

    http://www.microsoft.com/genuine

    If the above steps did not resolve your issue lets continue with the steps below.

    I would like to provide some of the self-help options we have made available for our customers to address these issues. If you could please follow the steps outlined below the diagnostics Web Site will attempt to resolve the validation errors you are experiencing with Office.
    http://www.microsoft.com/Genuine/diag/RunDiags.aspx?displayLang=en

    Next follow the on-screen prompts to resolve the issue if any of the checks at the above site fail. You can do this by choosing the “Resolve Now” button if it appears. If, after attempting to resolve the issue as per the instructions on the above site fails, please refer to the link below and run the MGA Diagnostics tool:

    http://go.microsoft.com/fwlink/?linkid=52012    

    You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”, you must choose to “Run” this tool when prompted.

    Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.


    1. After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.
    2. Please return to this post and “Paste” the results here for additional review.


    If the issue still has not been resolved could you please provide us with the following information?


    Thank you,
    Stephen Holm
    OGA Forum Manager,
    Stephen MS

    Tuesday, March 20, 2007 8:57 PM
  • Stephen

    I completed all actions with no problem. Orginal problem still exists. I further learned that since I installed Office Pro 2003 from my orginal user id "Justphilip," Office is not available to administrator id "Owner." Both Owner and Justphilip need to have Administrator authotity. <<BOTH IDS NOW ADMIN>> Security is STILL screwed up on this PC!  Where do I go from here? TIA JP  Diagnostics Report follows:

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: e9a8079c-e273-463d-a083-19f7a70c9560
    Is Admin: No
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>e9a8079c-e273-463d-a083-19f7a70c9560</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2892964600-2869218-2503249681</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>RK570AA-ABA m7760n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.08</Version><SMBIOSVersion major="2" minor="4"/><Date>20061208000000.000000+000</Date></BIOS><HWID>98333507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>66435A20DDC2DF3</Val><Hash>Uh9Dbm5esXkswbIFSDI2oRHN65U=</Hash><Pid>70145-761-6650756-57323</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

    Thursday, March 22, 2007 12:47 AM
  • For actual database questions please post here http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.office.misc&lang=en&cr=US .  This is out of the scope of the forum. 

     

     

    Thank you

     

     

    Stephen Holm, MS

    OGA and WGA Forum Manager

     

    Friday, May 25, 2007 10:38 PM

All replies

  • Philip,

         Seems like you a few things happening which could be causing problems. You may need to post in other forums for some answers such as http://www.microsoft.com/office/community/en-us/default.mspx?query=access+2003&dg=&cat=en-us-office&lang=en&cr=US&pt=3a4e9862-cdce-4bdc-8664-91038e3eb1e9&catlist=&dglist=&ptlist=&exp=&sloc=en-us

         For now I would like review a diagnostic report. Please follow the directions below :-).  I understand the inconvenience you are currently experiencing and would like to provide you with some self-help options we have made available for our customers to address the issue you are currently experiencing. Please follow the steps outlined below as it could either resolve your issue or, if need be, provide us with additional information to determine the cause of this issue.

    1. Ensure you log onto the computer experiencing the issue with “Administrator” rights.
    2. Next we would like to confirm that you are running the most current version of the Genuine Advantage control on your computer. In order to do this please follow the below link and choose the “Validate Office” option.

    http://www.microsoft.com/genuine

    If the above steps did not resolve your issue lets continue with the steps below.

    I would like to provide some of the self-help options we have made available for our customers to address these issues. If you could please follow the steps outlined below the diagnostics Web Site will attempt to resolve the validation errors you are experiencing with Office.
    http://www.microsoft.com/Genuine/diag/RunDiags.aspx?displayLang=en

    Next follow the on-screen prompts to resolve the issue if any of the checks at the above site fail. You can do this by choosing the “Resolve Now” button if it appears. If, after attempting to resolve the issue as per the instructions on the above site fails, please refer to the link below and run the MGA Diagnostics tool:

    http://go.microsoft.com/fwlink/?linkid=52012    

    You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”, you must choose to “Run” this tool when prompted.

    Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.


    1. After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.
    2. Please return to this post and “Paste” the results here for additional review.


    If the issue still has not been resolved could you please provide us with the following information?


    Thank you,
    Stephen Holm
    OGA Forum Manager,
    Stephen MS

    Tuesday, March 20, 2007 8:57 PM
  • Stephen

    I completed all actions with no problem. Orginal problem still exists. I further learned that since I installed Office Pro 2003 from my orginal user id "Justphilip," Office is not available to administrator id "Owner." Both Owner and Justphilip need to have Administrator authotity. <<BOTH IDS NOW ADMIN>> Security is STILL screwed up on this PC!  Where do I go from here? TIA JP  Diagnostics Report follows:

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: e9a8079c-e273-463d-a083-19f7a70c9560
    Is Admin: No
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>e9a8079c-e273-463d-a083-19f7a70c9560</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2892964600-2869218-2503249681</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>RK570AA-ABA m7760n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.08</Version><SMBIOSVersion major="2" minor="4"/><Date>20061208000000.000000+000</Date></BIOS><HWID>98333507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>66435A20DDC2DF3</Val><Hash>Uh9Dbm5esXkswbIFSDI2oRHN65U=</Hash><Pid>70145-761-6650756-57323</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

    Thursday, March 22, 2007 12:47 AM
  • For actual database questions please post here http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.office.misc&lang=en&cr=US .  This is out of the scope of the forum. 

     

     

    Thank you

     

     

    Stephen Holm, MS

    OGA and WGA Forum Manager

     

    Friday, May 25, 2007 10:38 PM