A couple days ago my WLOC system status indicator turned red indicating my system was at risk. WLOC was indicating a critical update could not be installed. The fix and help buttons associated with the problem did nothing. I then opened Windows Update to see if that program would install the necessary update. It was there I learned Windows sp3 was now a critical update, and I assumed that was the update WLOC could not install. I had to uninstall WLOC to get the Windows sp3 update to install. Now I am trying to reinstall WLOC and I get an error advising me the installation did not succeed and I should contact support. When I contacted WLOC support via chat - I was told there was a compatablity issue and I should call the Windows support line because this problem was outside the realm of WLOC support. I was very surprised to here this - and before I spend hours on hold I thought I would start here.
The following error window pops up during installation: "An error occurred during windows live onecare installation. Please contact support. Error ID: 0036-80070643"
Does anyone have any suggestions? Or is anyone else experiencing a similar problem after updating to sp3?
Thank you in advance.
