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Text being added when emails are sent RRS feed

  • Question

  • 

    When we send emails from CRM 2013 On-Premise the following text is being added at the beginning of the email.

    charset=utf-8">

    Has anyone else come across this and found a solution.

    Thanks


    • Edited by Nikki-R Wednesday, April 1, 2015 12:26 PM
    Wednesday, April 1, 2015 12:24 PM

All replies

  • Hi Nikki,

    This is a HTML tag, can you please specify

    1. Is this is appearing on all the emails or emails generated through a workflow or a plugin?
    2. Are you trying to enter any HTML template

    Regards, Abhishek Bakshi If you find this post helpful then please Vote as Helpful and Mark As Answer. Check my blog on https://mydynamicscrmblog.wordpress.com/

    Thursday, April 2, 2015 4:45 AM
  • Hi, thanks for responding/

    Yes it is appearing on all emails. I have tested it again today and I have a slightly different message:

    charset=us-ascii">

    
    

    I haven't been using any HTML templates and simply typing the email into the template or email fields.

    The only thing I can think is it is linked to the signature that our exchange server puts on the bottom of all emails.

    Thanks again

    Nikki

    Wednesday, April 8, 2015 8:30 AM