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inproper or invalid registery key RRS feed

  • Question

  • i let my friend talk me into buying a laptop from another friend when i finally got around to messing with this dell inspiron 2650 at the startup of xp it says my product key is invalid and i got a lot of cds with the laptop but not one with a registry key can u help me find the orginal on my lap top so i can register it legally

     

     

    thank you in advance for your help alldriver1

     

    Saturday, June 14, 2008 1:55 AM

Answers

  • alldriver1,

     

    We request all users initially run the Genuine Diagnostics tool to try and identify the problem you may be experiencing.  Did you receive any error codes and/or statements whatsoever indicating a failed validation?  Please try validating windows again by visiting the following location:  http://www.microsoft.com/genuine next click on the "Validate Windows" button in the upper right corner.  What happens?  The genuine site can also provide you with valuable information so please take time and review the documents.  Another site for helping customers identify genuine vs. non-genuine software is located here:  http://www.microsoft.com/resources/howtotell/

     

    Next please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.  This would assist us immensely so we may analyze possible causes for a failed validation.  Next we will begin formulating a resolution for what may be causing the problem.

     

     

     

    Lori MS

     

    Monday, June 16, 2008 8:32 PM