CRM 3.0, Outlook 2010, Windows 7 64bits RRS feed

  • Question

  • Hi all !

    I've a new laptop and tried to reinstall the CRM 3.0 client... On my old laptop, i used to have outlook 2007 and upgraded to outlook 2010 and it worked nice...

    On my brand new laptop, i've directly installed Outlook 2010.

    When I want to install CRM client, I have an error telling me that Outlook is not installed at all...

    I'm running the setup as a domain admin with the UAC disabled and started with "Run as administrator".

    I tried to export Outlook 2007 registry settings from the HKLM hive on my old laptop and import it on my new laptop but this does not help me.

    I hope someone had this problem.

    Please do not answer me that : "It does not work", "CRM 3.0 is discontinued", ... I really need help on this.

    Thanks in advance to all of you !

    Thursday, March 8, 2012 1:27 PM

All replies

  • You´ve answered your question. You have to uninstall outlook 2010, install 2007, install the client then upgrade your outlook to 2010.

    And of course use 32bit only for outlook.

    Carsten Groth http://carstengroth.wordpress.com Microsoft Dynamics Certified Technology Specialist

    Thursday, March 8, 2012 1:42 PM