OneCare restore doesnot list documents created in 2008 RRS feed

  • Question

  • I attempt to restore documents but OneCare only has documents up to 2007 nothing in 2008. Why?



    Tuesday, August 19, 2008 8:35 PM


  • Did you select the most recent backup to restore? Are you browsing the list of files to be restored or are you looking at the actual restored files?

    If you selected the original backup, it will only show you what was backed up at that time, probably 2007. To see the most recent files, you need to select the option to restore the most recent backup.

    From Instant Help:

    To select specific files to restore or to select a specific backup to restore from:

    1. Open OneCare.
    2. In the main OneCare window, in the Backup and Restore area, click Restore files.
    3. Click Restore files from a local backup.
    4. Click Custom Restore.
    5. To restore files from the most recent backup of your computer, click Restore files from the current backup on this computer.



    You can contact support if you need help with this. 

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2



    Wednesday, August 20, 2008 12:52 PM