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Hotmail account lost almost all sent email.

    Question

  • Hello.

    I just lost almost all of may sent emails from my Hotmail account.

    I have had this account for almost 20 years, I guess, maybe more.

    I don't know how this happened, and why. I just have the sent email until December 21th 2016. Older Than that date is gone.

    I did not delete them!

    I need to recover them. Imagine, there, I have emails from 2001, 2002, etc.

    I use Hotmail in my laptop and also in my tablet. Sent email are gone in both of them. Also, I tried login in windows xp: The same

    Please, all of your help will be welcomed.

    Thanks in advance

    Friday, February 24, 2017 2:30 PM