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CRM 4 Upgrade. Need to upgrade CRM 3 Outlook Client or Not? RRS feed

  • Question

  • Hi All

    We are planning to upgrade our CRM v3 to v4.

    It is required after the server upgrade we upgrade all the Outlook Client by complete uninstall v3 and install v4?

    I read somewhere someone said CRM Outlook v3 will still be functioning for after CRM v4 Server upgrade. There is no need to replace it. Is it corret?

    Thanks

    Tuesday, May 11, 2010 11:25 PM

Answers

  • Not sure what you read, but you definately need to upgrade all of your clients from the 3.0 to the 4.0 client concurrently with your 3.0 -> 4.0 upgrade.
    Scott Sewell, CustomerEffective | http:\\blog.CustomerEffective.com | Twitter:@ScottSewell
    Wednesday, May 12, 2010 1:42 AM
    Moderator

All replies

  • Not sure what you read, but you definately need to upgrade all of your clients from the 3.0 to the 4.0 client concurrently with your 3.0 -> 4.0 upgrade.
    Scott Sewell, CustomerEffective | http:\\blog.CustomerEffective.com | Twitter:@ScottSewell
    Wednesday, May 12, 2010 1:42 AM
    Moderator
  • Yes, CRM V3 for Outlook client will not work with CRM 4 server, and i believe uninstalling the CRM 3 Outlook client and installing CRM 4 for outlook will be the best possible solution.

    Thanks


    Cheers, Edwin
    Wednesday, May 12, 2010 5:55 AM