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WLOC Backup causes these errors when it RRS feed

  • Question

  • Event Type: Error
    Event Source: Removable Storage Service
    Event Category: None
    Event ID: 15
    Date:  12/22/2008
    Time:  1:33:41 PM
    User:  N/A
    Computer: TGKW001
    Description:
    RSM cannot manage library PhysicalDrive2. The database is corrupt.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event Type: Error
    Event Source: VSS
    Event Category: None
    Event ID: 12305
    Date:  12/22/2008
    Time:  6:01:25 AM
    User:  N/A
    Computer: TGKW001
    Description:
    Volume Shadow Copy Service error: Volume/disk not connected or not found. Error context: CreateFileW(\\?\Volume{d48d3a68-65b1-11dd-b0f2-0013201992d2},0xc0000000,0x00000003,...).

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 49 4e 43 49 43 48 4c 48   INCICHLH
    0008: 32 30 35 00 00 00 00 00   205.....
    0010: 53 50 52 44 49 46 46 43   SPRDIFFC
    0018: 39 36 00 00 00 00 00 00   96......


    Event Type: Error
    Event Source: VSS
    Event Category: None
    Event ID: 5013
    Date:  12/22/2008
    Time:  6:01:47 AM
    User:  N/A
    Computer: TGKW001
    Description:
    Volume Shadow Copy Service error: Shadow Copy writer RemovableStorageManager called routine OpenNtmsSessionW which failed with status 0x80070015 (converted to 0x800423f3).

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 57 53 48 43 4f 4d 4e 43   WSHCOMNC
    0008: 32 32 39 32 00 00 00 00   2292....
    0010: 57 53 48 52 53 4d 43 00   WSHRSMC.
    0018: 35 32 30 00 00 00 00 00   520.....




    This just started happening today has been working for many weeks with no issues I looked up these errors on Microsoft Support site and they only point to a Windows Server 2003 etc my workstation is Windows XP PRo SP3 which logs into a Windows 2003 R2 Standard DC server   Any ideas or thoughts Thanks Tom


    Thomas R Grassi Jr
    Monday, December 22, 2008 8:37 PM

Answers

  •  This post was also made to the nntp newsgroup for OneCare served via the Public Microsoft new server. Here is my first reply:
    Did backup complete?
    These errors are for Windows Volume Shadow Copy Service, which is used by
    Windows to make copies of files for restore if you use Business or Ultimate
    editions of OneCare. VSS is also used if you are connected to and using Windows
    Home Server for full PC backup. I don't think OneCare uses VSS, but I could b
    wrong, based on your experience with this happening during a OneCare backup.
    What it appears is that the drive was literally not available to VSS to perform
    its magic. Perhaps what happened is that OneCare locked the drive or files to
    perform the backup and VSS was trying to access that same drive.
    -steve

    And Thomas responded:

    Yes tyhe backups run to a successfull end

    I have it setup to run every day at 6:00 AM

    Today I took notice the errors were there.

    I ran it again to see if I was right about it being WLOC
    and it occured again.

    I just tested it by making the Windows Shadow Copy service disabled

    This time I got different VSS errors

    As I stated before I looked up the errors codes and Microsoft does not have
    any fixes for these errors they are only referencing Windows Servers

    I believe the WLOC does use VSS the problem I had in the past with VSS
    errors was it was backing up SQL database files and VSS did not work so I
    excluded in my WLOC backup the folder that SQL databases are in
    I did check and the settings are still intact.

    I hope we can figure this one out

    Should I contact Microsoft on this one?

    And I responded this morning with:

    Glad to read that it doesn't imapct the actual backup.

    Personally, I would ignore the errors you see in the Event Log, Thomas. They are
    non-critical and informational.
    However, you should feel free to contact support on it.

    -steve


    Microsoft MVP Windows Live / Windows Live OneCare Forum Moderator
    Tuesday, December 23, 2008 1:04 PM
    Moderator

All replies

  •  This post was also made to the nntp newsgroup for OneCare served via the Public Microsoft new server. Here is my first reply:
    Did backup complete?
    These errors are for Windows Volume Shadow Copy Service, which is used by
    Windows to make copies of files for restore if you use Business or Ultimate
    editions of OneCare. VSS is also used if you are connected to and using Windows
    Home Server for full PC backup. I don't think OneCare uses VSS, but I could b
    wrong, based on your experience with this happening during a OneCare backup.
    What it appears is that the drive was literally not available to VSS to perform
    its magic. Perhaps what happened is that OneCare locked the drive or files to
    perform the backup and VSS was trying to access that same drive.
    -steve

    And Thomas responded:

    Yes tyhe backups run to a successfull end

    I have it setup to run every day at 6:00 AM

    Today I took notice the errors were there.

    I ran it again to see if I was right about it being WLOC
    and it occured again.

    I just tested it by making the Windows Shadow Copy service disabled

    This time I got different VSS errors

    As I stated before I looked up the errors codes and Microsoft does not have
    any fixes for these errors they are only referencing Windows Servers

    I believe the WLOC does use VSS the problem I had in the past with VSS
    errors was it was backing up SQL database files and VSS did not work so I
    excluded in my WLOC backup the folder that SQL databases are in
    I did check and the settings are still intact.

    I hope we can figure this one out

    Should I contact Microsoft on this one?

    And I responded this morning with:

    Glad to read that it doesn't imapct the actual backup.

    Personally, I would ignore the errors you see in the Event Log, Thomas. They are
    non-critical and informational.
    However, you should feel free to contact support on it.

    -steve


    Microsoft MVP Windows Live / Windows Live OneCare Forum Moderator
    Tuesday, December 23, 2008 1:04 PM
    Moderator
  • The newsgroup post did not include the first error observed in the Event Log, which seems to indicate a problem with an external drive or Removable Storage or the database the RSM uses to manage this. Perhaps this article will help address that problem:
    http://thebackroomtech.com/2008/10/02/howto-recreate-a-damaged-windows-rsm-database/

    -steve
    Microsoft MVP Windows Live / Windows Live OneCare Forum Moderator
    Tuesday, December 23, 2008 1:10 PM
    Moderator