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ungenuine windows?!? RRS feed

  • Question

  •  Hi,


    i have had the same pc  for many years and all of a sudden i got a message saying my windows software is ungenuine.
    can you shed some light as to why and how/is it necessary to validate it again. I bought it direct from dell and no repairs etc have been carried out so i know it is genuine. please could you help?

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
    Windows Product ID: 55274-640-8365391-23415
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {82773E3D-6DFE-41EF-B558-C3D5A529B507}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.8.31.9
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{82773E3D-6DFE-41EF-B558-C3D5A529B507}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>55274-640-8365391-23415</PID><PIDType>1</PIDType><SID>S-1-5-21-1482476501-1035525444-682003330</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Dimension XPS                </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="3"/><Date>20050110000000.000000+000</Date></BIOS><HWID>ABA23B770184E063</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57707</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1ADA5:Dell Inc|1ADA5:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A



    Tuesday, February 17, 2009 4:28 PM

Answers

  • Good Morning Ben, 

       Thank you for posting in the WGA Forums Ben. Based on your MGA Diagnostic results you have a  Geographically blocked PID.  A "Geographically blocked PID" is a Volume License Key that is valid, but was
    licensed solely to a corporation or larger enterprise/business. Blocked VLK's are Product Keys that Microsoft has received consent from the original owner to block usage of. A VL Product Key is non-transferrable to individuals. In order to resolve your non-genuine licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, click on the Get Genuine button which will provide information on how to acquire a WGA Kit.


    Also I noticed Microsoft Office Professional was installed using a now blocked volume licensing key (VLK). Please visit http://www.microsoft.com/piracy and file a piracy report.


    Take care Ben,


    Stephen                          

    Stephen Holm
    • Marked as answer by Stephen Holm Tuesday, February 17, 2009 5:46 PM
    Tuesday, February 17, 2009 5:46 PM

All replies

  • Good Morning Ben, 

       Thank you for posting in the WGA Forums Ben. Based on your MGA Diagnostic results you have a  Geographically blocked PID.  A "Geographically blocked PID" is a Volume License Key that is valid, but was
    licensed solely to a corporation or larger enterprise/business. Blocked VLK's are Product Keys that Microsoft has received consent from the original owner to block usage of. A VL Product Key is non-transferrable to individuals. In order to resolve your non-genuine licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, click on the Get Genuine button which will provide information on how to acquire a WGA Kit.


    Also I noticed Microsoft Office Professional was installed using a now blocked volume licensing key (VLK). Please visit http://www.microsoft.com/piracy and file a piracy report.


    Take care Ben,


    Stephen                          

    Stephen Holm
    • Marked as answer by Stephen Holm Tuesday, February 17, 2009 5:46 PM
    Tuesday, February 17, 2009 5:46 PM
  • thanks for that advice stephen.

    will i still be able to use the pc/ microsoft office indefinitley even if it is designated as ungenuine?

    or is it essential that i immediatley buy the valid genuine version you directed me towards?

    thanks again,
    ben
    Tuesday, February 17, 2009 6:14 PM
  • Ben,


    You will have reduced capabilities with Microsoft Office in regards with downloading various templates. Right now you are not using genuine versions of both XP and Office. Also I noticed your computer is a Dell system. You could contact Dell Technical Support and request them to send you the Media Recovery software for your particual model. Here is the website:
    http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=19&l=en&s=dhs&redirect=1  and their number is (800) 624-9896. Please keep in mind websites do change and Microsoft is not responsible for their change. 


    Take care and hope this answers your question. 


    Stephen

    Stephen Holm
    Tuesday, February 17, 2009 6:59 PM