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Email sending with Template having issue RRS feed

  • Question

  • I am using dynamics CRM 2013 online version. This is migrated from 2011 to 2013. I have created an email activity and inserted template and typed the content. When i click on Send button. All the buttons in Ribbon Editor and Form is grey out and the email goes to draft mode. When i opened the draft email, the content i typed after inserting the template will not be available. I need to type the content again and send again.

    Thanks in advance

    Siva



    Friday, March 14, 2014 9:24 AM

All replies


  • I am using dynamics CRM 2013 online version. This is migrated from 2011 to 2013. I have created an email activity and inserted template and typed the content. When i click on Send button. All the buttons in Ribbon Editor and Form is grey out and the email goes to draft mode. When i opened the draft email, the content i typed after inserting the template will not be available. I need to type the content again and send again.

    Thanks in advance

    Siva
    Friday, March 14, 2014 9:25 AM