I just upgraded from vista home premium to ultimate and the live one care will not work. I have restarted as the message told me, but still not working. Any ideas. I am pretty computer illiterate so please make it simple.....thanks
before reinstalling from http://onecare.live.com
Be sure to use the same LiveID that you originally subscribed with to activate the reinstall.
If you continue to encounter problems, contact support.
How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2