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Have trouble reset hotmail password

    Question

  • Hi~

    I have forgot my hotmail password so go though the reset process, at some stage I've asked for either send a verification code to an email address, which is my previous work email, so no longer active, or to my mobile, which I selected this option and enter the last 4 digits of my mobile (im 100% sure it is correct), however after 5 attempts I still didn't any text message, can anyone help?  Or how I report this problem to hotmail??


    KK

    Thursday, April 05, 2018 12:37 PM