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Am not able to remote into a machine on my network outside the network RRS feed

  • Question

  •  

    I am having trouble using the remote desktop feature of WHS when I am outside of my home network.

     

    As an example, when I am on my home network 192.168.x.x I can load up internet explorer and navigate to https://myservername.homeserver.com and then I can click on computers and be able to bring up one of the machines' desktop and work on it just like I was there.

     

    However, when I am outside of my network, I can only get halfway there before a quick timeout.

     

    when I log onto my homeserver, from the office for example, I can see the home network and can bring up the folder sharing and even the WHS main screen, but when I try to log onto a desktop, the connection pukes.  I get an errormessage that says something along the lines of "the remote connection to computer timed out. please try again." This timeout comes after about a minute or so.  I have read about other timeouts with WHS, but these issues.

     

    I am using a Lunksys WRT54G router and forwarded ports 80, 443 and 4125 to the ip address of my homeserver and set the ip to static on this machine.  Could there be something else I need to do in this router config to make it work outside of my home network.  Again, I am able to log on to homeserver main panel, see the computers listed and can even peek inside the shared folders, etc.  I have remote desktop enabled on the machines I am trying to get to as well and the main screen in WHS shows the machines as online.

     

    I think I am using the firewall capabilities of the router and not any firewall on the machines,,,,,unless something was loaded automatically by XP that I am not aware of.

     

    Appreciate any insight.

     

    I know just enough to be dangerous!

     

     

     

     

     

    Tuesday, December 11, 2007 4:56 PM

Answers

  •  wakeolda wrote:
     ColinWH wrote:

    It sounds as though your Office network has restrictions in place. Have you tried connecting by HTTPS instead of HTTP and also trying from other places, rather than the Office?

     

    Colin

     

    Thanks Colin.

     

    Any suggestions on the restrictions that I may have mistakenly set in WHS?

     

    I have always used https and not http and no, I have not been able to try from someplace other than the office, so it is possible, I guess, that our corporate firewall is blocking me.

     

    It was not difficult to guess your WHS name its working. if you try it from another location it will work fine, your work is blocking it.
    Your WHS is working with https and http.

    Tuesday, December 11, 2007 9:32 PM
  • I have the same problem when trying to remote to pcs on my home network from my work office. Everything works except you get connection timeouts when accessing computers, even the WHS console. Fortunately we have a second network here at work which just goes straight out to the internet, for contractors to use so they dont have to conenct their computers to our corprorate environment. When I try accessing computers via WHS from our contractors lan it works just fine. I have asked our firewall administrator to open up ports 80,443,4125 from my pc to my home IP address. Hopefully when he has done this I'll be able to use my office computer instead of sneaking time on the contractors lan.

    Wednesday, December 12, 2007 1:24 AM

All replies

  •  

    I just tried your WHS site and it working use https not http.
    Tuesday, December 11, 2007 5:31 PM
  • It sounds as though your Office network has restrictions in place. Have you tried connecting by HTTPS instead of HTTP and also trying from other places, rather than the Office?

     

    Colin

    Tuesday, December 11, 2007 6:39 PM
  •  

    I just tried your WHS site and its working on https and http.
    Do not change any settings on your router, its working fine, your Office network is the problem.
    Tuesday, December 11, 2007 7:14 PM
  • Interesting. I have always used HTTPS and not HTTP. I am curious about something. Did you have some way of knowing the name of my site. the myservername bit is a place holder. I really appreciate any help from this forum and was leary about posting the name of my site for security reasons. I could it could be the firewall here at work blocking me?
    Tuesday, December 11, 2007 9:15 PM
  •  ColinWH wrote:

    It sounds as though your Office network has restrictions in place. Have you tried connecting by HTTPS instead of HTTP and also trying from other places, rather than the Office?

     

    Colin

     

    Thanks Colin.

     

    Any suggestions on the restrictions that I may have mistakenly set in WHS?

     

    I have always used https and not http and no, I have not been able to try from someplace other than the office, so it is possible, I guess, that our corporate firewall is blocking me.

    Tuesday, December 11, 2007 9:18 PM
  •  wakeolda wrote:
     ColinWH wrote:

    It sounds as though your Office network has restrictions in place. Have you tried connecting by HTTPS instead of HTTP and also trying from other places, rather than the Office?

     

    Colin

     

    Thanks Colin.

     

    Any suggestions on the restrictions that I may have mistakenly set in WHS?

     

    I have always used https and not http and no, I have not been able to try from someplace other than the office, so it is possible, I guess, that our corporate firewall is blocking me.

     

    It was not difficult to guess your WHS name its working. if you try it from another location it will work fine, your work is blocking it.
    Your WHS is working with https and http.

    Tuesday, December 11, 2007 9:32 PM
  •  Richard A Miller wrote:
     wakeolda wrote:
     ColinWH wrote:

    It sounds as though your Office network has restrictions in place. Have you tried connecting by HTTPS instead of HTTP and also trying from other places, rather than the Office?

     

    Colin

     

    Thanks Colin.

     

    Any suggestions on the restrictions that I may have mistakenly set in WHS?

     

    I have always used https and not http and no, I have not been able to try from someplace other than the office, so it is possible, I guess, that our corporate firewall is blocking me.

     

    It was not difficult to guess your WHS name its working. if you try it from another location it will work fine, your work is blocking it.
    Your WHS is working with https and http.




    Should I change the name of my network?  Were you able to get into my server or just the home page? Should I be concerned about a security rish in your opinion?  Did you also try to guess a password?
    Tuesday, December 11, 2007 11:34 PM
  • Its OK I am not going to hack into your WHS Smile It was just your Home page I used, to test to see if it was working, you should not be concerned someone would need a password to log into your Home Server.

    Wednesday, December 12, 2007 12:13 AM
  • I have the same problem when trying to remote to pcs on my home network from my work office. Everything works except you get connection timeouts when accessing computers, even the WHS console. Fortunately we have a second network here at work which just goes straight out to the internet, for contractors to use so they dont have to conenct their computers to our corprorate environment. When I try accessing computers via WHS from our contractors lan it works just fine. I have asked our firewall administrator to open up ports 80,443,4125 from my pc to my home IP address. Hopefully when he has done this I'll be able to use my office computer instead of sneaking time on the contractors lan.

    Wednesday, December 12, 2007 1:24 AM
  • Thanks for your help and reassurance!

     

    I am a newbie so the speak and did not want to have a huge security hole, especially when I thought I the network was somewhat secure.

    Wednesday, December 12, 2007 3:06 AM