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communicate with microsoft crm server error... RRS feed

  • Question

  • i install crm3.0 for outlook offline, i install completed. but when i open the outlook,alert the error message :communicate with microsoft crm server error...
    how to resolve it?
    Tuesday, December 15, 2009 6:53 AM

Answers

    1. Try and write the configuration wizard again.
    2. Try and ping the CRM server with the correct port.
    3. Try and connect through the web browser. 
    4. Make sure that you are not on a vpn that is causing the problem.
    5. Check your firewall settings, possibly look at exceptions for microsoft office.

    Jonathan Nachman MBSP, MCTS

    My Blog

    CRM Consultant for KMS Software
    Thursday, January 7, 2010 9:31 AM