locked
Insert an image to email RRS feed

  • Question

  •  

    Hello Group,

    I'm pretty new to CRM.

    I want to insert an image to emails or templates or articles in Knowledge base, but I can't figure it how.

    I mean insert the image in the message body, no as attachment.

     

    Any help will be appreciating.

    Thank you in advance

     

    DOS

     

     

    Friday, August 15, 2008 7:42 PM

Answers

  • For e-mails and e-mail templates, you can create a html document with references to the images.  The images need to reside on a file share that is accessible through the internet.  Render the html document, with the images, in a web browser and copy and paste that into the e-mail template. 

     

    I am not sure if this works for KB articles, but you can try it.

     

    Best Regards,

     

    Friday, August 15, 2008 9:10 PM