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This copy of windows did not pass genuine validation RRS feed

  • Question

  • I am suddenly getting the error message "This copy of Windows did not pass genuine validation".

    The diagnotistic tool provided the following information:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-WBQ7R-R4W4W-BCKDJ
    Windows Product Key Hash: dUCqIEZeOh5RGvzkgQUe0xluEHQ=
    Windows Product ID: 76487-111-7150672-22071
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {0C3D9C42-FC49-4DA3-875D-5FD0A3A32B78}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 110 Time Out of Sync
    Microsoft Office Home and Student 2007 - 110 Time Out of Sync
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0C3D9C42-FC49-4DA3-875D-5FD0A3A32B78}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BCKDJ</PKey><PID>76487-111-7150672-22071</PID><PIDType>5</PIDType><SID>S-1-5-21-436374069-602609370-1547161642</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension 4550               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="3"/><Date>20021002000000.000000+000</Date></BIOS><HWID>8DBD3DAF01842062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>110</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>110</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>1215403593D173C</Val><Hash>z/Zvzd4V5obwkUlLFUfWeEDjm1A=</Hash><Pid>81602-926-3403371-68018</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="110"/><App Id="18" Version="12" Result="110"/><App Id="1B" Version="12" Result="110"/><App Id="A1" Version="12" Result="110"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1B26E:Dell Inc|1B26E:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Please tell me how to resolve this.  This above displayed part of the  product key is correct.

    Tuesday, September 7, 2010 3:10 AM

Answers

  •  I have checked this Product key and it is showing as a MSDN key for a Korean edition of Windows XP Pro.

     --If you own the MSDN Subscription in which this Product Key originated, I recommend contacting MSDN support for further assistance with this key.

     --If you Do Not own the MSDN Subscription that this key originated from, then this key is not valid for you to use. MSDN Product Key can not be resold unless it is sold with the entire MSDN Subscription that it belongs to. In this case, I would recommend returning the XP software and key to the person (or company) that sold it to you, for a Full Refund. Get your money back.

    Thank you,


    Darin MS
    • Marked as answer by Darin Smith MS Friday, September 10, 2010 10:29 PM
    Friday, September 10, 2010 10:29 PM

All replies

  • "Kottekai Krishna" wrote in message news:a7e92266-1712-4ec0-ab2d-05472420f63f...

    I am suddenly getting the error message "This copy of Windows did not pass genuine validation".

    The diagnotistic tool provided the following information:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-WBQ7R-R4W4W-BCKDJ
    Windows Product Key Hash: dUCqIEZeOh5RGvzkgQUe0xluEHQ=
    Windows Product ID: 76487-111-7150672-22071
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    OGA Data-->
    Office Status: 110 Time Out of Sync
    Microsoft Office Home and Student 2007 - 110 Time Out of Sync
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     

    Please check your system clock and regional time settings - it looks to me as if they're out of whack somehow.
    Once they're right, please go to the Validation site - http://www.microsoft.com/genuine/validate - and attempt to validate both Windows and Office. If either fail, you should be offered the Validation diagnostics button - use that, and see if it can assist. Make a note of any error messages, and then run MGADiag again, and post the report in your reply.
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, September 7, 2010 7:25 AM
    Moderator
  • Hi,

    I followed your suggestions to set the correct time and zone and tried to validate both office and windows.  Office got validated, but not windows.  Here is the result from the diagnostic tool:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-WBQ7R-R4W4W-BCKDJ
    Windows Product Key Hash: dUCqIEZeOh5RGvzkgQUe0xluEHQ=
    Windows Product ID: 76487-111-7150672-22071
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {0C3D9C42-FC49-4DA3-875D-5FD0A3A32B78}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0C3D9C42-FC49-4DA3-875D-5FD0A3A32B78}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BCKDJ</PKey><PID>76487-111-7150672-22071</PID><PIDType>5</PIDType><SID>S-1-5-21-436374069-602609370-1547161642</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension 4550               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="3"/><Date>20021002000000.000000+000</Date></BIOS><HWID>8DBD3DAF01842062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>1215403593D173C</Val><Hash>z/Zvzd4V5obwkUlLFUfWeEDjm1A=</Hash><Pid>81602-926-3403371-68018</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1B26E:Dell Inc|1B26E:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Thanks

    Tuesday, September 7, 2010 9:00 PM
  • "Kottekai Krishna" wrote in message news:a7313927-245d-460e-b00a-ec0e41f80d9e...

    Hi,

    I followed your suggestions to set the correct time and zone and tried to validate both office and windows.  Office got validated, but not windows.  Here is the result from the diagnostic tool:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-WBQ7R-R4W4W-BCKDJ
    Windows Product Key Hash: dUCqIEZeOh5RGvzkgQUe0xluEHQ=
    Windows Product ID: 76487-111-7150672-22071
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {0C3D9C42-FC49-4DA3-875D-5FD0A3A32B78}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0C3D9C42-FC49-4DA3-875D-5FD0A3A32B78}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BCKDJ</PKey><PID>76487-111-7150672-22071</PID><PIDType>5</PIDType><SID>S-1-5-21-436374069-602609370-1547161642</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension 4550               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="3"/><Date>20021002000000.000000+000</Date></BIOS><HWID>8DBD3DAF01842062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>1215403593D173C</Val><Hash>z/Zvzd4V5obwkUlLFUfWeEDjm1A=</Hash><Pid>81602-926-3403371-68018</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1B26E:Dell Inc|1B26E:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Thanks


    Please attempt to Validate Windows again at http://microsoft.com/genuine.

    If you receive any result other then Genuine, go to http://microsoft.com/genuine/diag and click the Start Diagnostic button.  The site will ensure XP is configured correctly to allow Validation.  The site will also check for common issues that may effect Genuine results.

    Once the Diagnostic site gives you all green checkmarks, click the Validate Windows button again.

    If you received a Genuine result, reboot.  The Non-genuine messaging should no longer be showing.

    Please post back with the results of this troubleshooting,


    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Wednesday, September 8, 2010 10:26 PM
    Wednesday, September 8, 2010 8:27 AM
    Moderator
  •  I have checked this Product key and it is showing as a MSDN key for a Korean edition of Windows XP Pro.

     --If you own the MSDN Subscription in which this Product Key originated, I recommend contacting MSDN support for further assistance with this key.

     --If you Do Not own the MSDN Subscription that this key originated from, then this key is not valid for you to use. MSDN Product Key can not be resold unless it is sold with the entire MSDN Subscription that it belongs to. In this case, I would recommend returning the XP software and key to the person (or company) that sold it to you, for a Full Refund. Get your money back.

    Thank you,


    Darin MS
    • Marked as answer by Darin Smith MS Friday, September 10, 2010 10:29 PM
    Friday, September 10, 2010 10:29 PM