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    I had to have my computer reformatted a few weeks ago, I took all my software to the computer people for them to reload. When I went to collect my computer the technician asked me for my Microsoft Office programme, I said I had
    given him a box with all my original software for him to reload, Oh he says he forgt that I had told him. So I can only
    assume that he used their windows disk. Although the Serial number sticker is on the box of my computer.
    Please advise what I can do to rectify this. For me to tell them to reformat again will cost me further expense which
    I cannot afford. I am a pensioner and have a web site selling embroidery designs to try and make a living.
    I would sincerely appreciate your help.
    Thank you Beryl 
    • Moved by Carey FrischMVP Saturday, November 14, 2009 3:51 PM Moved to relevant category (From:Feedback and Comments)
    Saturday, November 14, 2009 9:34 AM

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    Hello Beryl Arthur,

    "Oh he says he forgt that I had told him."

    Sounds like it was their error, make them do it over and this time make them do it correctly.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Friday, November 20, 2009 10:03 PM
    Monday, November 16, 2009 3:22 AM