Error saving Service Activity: null value for activity.ServiceID RRS feed

  • Question

  • We are unable to save Service Activities. After clicking Save, the user gets an Invalid Argument error followed by "General failure in scheduling engine." In the trace log on the server we see this:

    at Microsoft.Crm.Application.Platform.ServiceCommands.BookCommand.Execute()
       at Microsoft.Crm.Application.WebServices.ActivitiesWebService.Book(XmlNode content, Int32 typeCode)

    [callstack omitted]

    Crm Exception: Message: activity.ServiceId, ErrorCode: -2147220989, InnerException: System.ArgumentNullException: Value cannot be null.
    Parameter name: activity.ServiceId

    On-premise Dynamics CRM 2011 with update rollup 8.

    Any idea on this one?


    Monday, June 11, 2012 10:42 PM

All replies

  • Fixed - the user had hidden the service field on the form.


    Tuesday, June 12, 2012 7:36 AM