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    My self build pc has run ok for the last 6 months but following an automatic update it now shows Build 7600 this copy is not genuire. When I tried different things it came back with the key was in use on another pc. I assume mine from the last 6 months which I automatically activated when I first installed windows 7. What do I now have to do to correct the problem?
    Tuesday, February 15, 2011 11:39 AM

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    Your Product ID line shows that you are using an MSDN product key.  Obviously, you are not the subscriber.

    Windows Product ID: 00359-232-4438207-86382 

    The 232 is the MSDN indicator.  The other computer mentioned in the error message is not your old one.  It is the subscriber and all the other people that an unscrupulous seller sold counterfeit Microsoft Windows to.  The entire box and its contents is a counterfeit product. 

    Many counterfeit copies are being sold on eBay and the Amazon Marketplace as well as various websites around the world.  The product key is not a genuine retail PK.  But it was a genuine MSDN and so activated and passed as genuine until it was blocked by Microsoft as an MSDN key in use by a nonsubscriber.  It takes a while for MS to detect and complete processing of abused keys and six months is about right. 

    Pursue a refund for an item not as described immediately.  Do not accept an offer of a replacement key from the seller.  It will be from the same source.  The seller is probably long gone and I realize that the time lapsed mitigates against success but try anyway.

    Report the incident to Microsoft at

    http://www.microsoft.com/howtotell/reports/report.aspx

    To see how good these knock-offs are becoming, see

    http://www.youtube.com/watch?v=hzqNNiOM0cs

    Buy a copy of Windows from a rock solid seller like the Microsoft Store or Amazon Corp (not an affiliate).

     


    --------------------------------------------------------------------------------

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by Darin Smith MS Thursday, February 17, 2011 12:41 AM
    Tuesday, February 15, 2011 1:00 PM
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    I recommend you use every online scanner you can to check the installed Windows and then decide. It is your comfort zone.  If you have any doubt at all reinstall now, otherwise it will bug you until you do at some less convenient time in the future.  If you feel OK then just change the key.

    Six months is about right for the block to show up.  MSDN keys permit ten simultaneous activations.  That's why the counterfeiters use them.  By being careful not to oversell too soon they avoid MS becoming aware of the keys overuse for long enough to do their sales and move on.  Then it takes MS a while to detect and flag the key.  MS has to take care of the subscriber's legitimate usages before blocking the key.  So it all takes time.  In the meantime the license passes genuine checks because until the key is blocked it is.

    Good luck.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by Howard68Max Thursday, February 17, 2011 2:24 PM
    Wednesday, February 16, 2011 12:53 PM
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    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012 . Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.
    Tuesday, February 15, 2011 11:43 AM
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    having run mgadiag how do I find it to copy and paste?
    Howard V Bretman
    Tuesday, February 15, 2011 11:55 AM
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    After you've clicked the "Copy" button in MGADiag. Reply to this thread then right & select the paste option.
    Tuesday, February 15, 2011 12:00 PM
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    My problem is that having clicked on copy I then cannot find it to copy it for pasting
    Howard V Bretman
    Tuesday, February 15, 2011 12:08 PM
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    When you press the copy button it copies to the clipboard.  You don't see anything until you open a reply here and press Ctrl-V to paste into the reply.  Of course you should also open Notepad and select Edit/Paste to keep your own copy.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, February 15, 2011 12:45 PM
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    I will now proceed thank you Cbarnhorst

     

    Howard V Bretman
    Tuesday, February 15, 2011 12:47 PM
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    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-HFKXX-T8MWX-PB4K4
    Windows Product Key Hash: 0LfLdDJcwix5qUfME3CftPAXjFY=
    Windows Product ID: 00359-232-4438207-86382
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {26C5B79F-F7C5-4C50-8D01-4A51E9A818A7}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.101026-1503
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{26C5B79F-F7C5-4C50-8D01-4A51E9A818A7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PB4K4</PKey><PID>00359-232-4438207-86382</PID><PIDType>5</PIDType><SID>S-1-5-21-2514045440-2820831247-2302255187</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2101   </Version><SMBIOSVersion major="2" minor="4"/><Date>20081230000000.000000+000</Date></BIOS><HWID>A9BB3607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00172-232-443820-00-2057-7600.0000-0462011
    Installation ID: 020180494902130215430816018970351770454351622625120432
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PB4K4
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 15/02/2011 12:48:57

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:15:2011 11:13
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEAJJTe9IoL7Ngu9wiFpgyA+JJFKsAAvpqIEluSViqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            MSTEST        OEMAPIC
      FACP            MSTEST        OEMFACP
      HPET            MSTEST        OEMHPET
      MCFG            MSTEST        OEMMCFG
      OEMB            MSTEST        AMI_OEM


    Howard V Bretman
    Tuesday, February 15, 2011 12:49 PM
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    Your Product ID line shows that you are using an MSDN product key.  Obviously, you are not the subscriber.

    Windows Product ID: 00359-232-4438207-86382 

    The 232 is the MSDN indicator.  The other computer mentioned in the error message is not your old one.  It is the subscriber and all the other people that an unscrupulous seller sold counterfeit Microsoft Windows to.  The entire box and its contents is a counterfeit product. 

    Many counterfeit copies are being sold on eBay and the Amazon Marketplace as well as various websites around the world.  The product key is not a genuine retail PK.  But it was a genuine MSDN and so activated and passed as genuine until it was blocked by Microsoft as an MSDN key in use by a nonsubscriber.  It takes a while for MS to detect and complete processing of abused keys and six months is about right. 

    Pursue a refund for an item not as described immediately.  Do not accept an offer of a replacement key from the seller.  It will be from the same source.  The seller is probably long gone and I realize that the time lapsed mitigates against success but try anyway.

    Report the incident to Microsoft at

    http://www.microsoft.com/howtotell/reports/report.aspx

    To see how good these knock-offs are becoming, see

    http://www.youtube.com/watch?v=hzqNNiOM0cs

    Buy a copy of Windows from a rock solid seller like the Microsoft Store or Amazon Corp (not an affiliate).

     


    --------------------------------------------------------------------------------

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by Darin Smith MS Thursday, February 17, 2011 12:41 AM
    Tuesday, February 15, 2011 1:00 PM
    Answerer
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    I have ordered a copy from Amazon. I have given the details to ms but the site I bought from is still online and selling. When I receive my new copy would you recommend a clean install or just change the cd key? By the way the site seems so genuine it says that it is only for those with a genuine copy of windows to give them a second copy license. I am surprised that it activated and classed as ok for over six months. I will put this down to experience. Thanks to all for the help.
    Howard V Bretman
    Wednesday, February 16, 2011 9:34 AM
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    I recommend you use every online scanner you can to check the installed Windows and then decide. It is your comfort zone.  If you have any doubt at all reinstall now, otherwise it will bug you until you do at some less convenient time in the future.  If you feel OK then just change the key.

    Six months is about right for the block to show up.  MSDN keys permit ten simultaneous activations.  That's why the counterfeiters use them.  By being careful not to oversell too soon they avoid MS becoming aware of the keys overuse for long enough to do their sales and move on.  Then it takes MS a while to detect and flag the key.  MS has to take care of the subscriber's legitimate usages before blocking the key.  So it all takes time.  In the meantime the license passes genuine checks because until the key is blocked it is.

    Good luck.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by Howard68Max Thursday, February 17, 2011 2:24 PM
    Wednesday, February 16, 2011 12:53 PM
    Answerer