Using CRM on Premise with Exchange Online

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  According to this site, even with CRM 4.0 it should be pretty seamless.

  http://blogs.msdn.com/b/dynamicscrmonline/archive/2009/05/19/crm-online-and-bpos-business-productivity-online-suite.aspx

  The CRM email router is pretty versitile really, it works with not only Exchange, but also wiith pop3 servers.

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  • Proposed as answer by Jamie MileyModerator Sunday, March 27, 2011 12:29 AM

  Saturday, March 26, 2011 1:22 AM

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  Hi Serge,

  Exchange Online support was added as an option to the email router in update rollup 7. There's a good guide to configuring it here.

  Neil.

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  Neil - My CRM Blog

  • Proposed as answer by Jamie MileyModerator Sunday, March 27, 2011 12:29 AM

  Saturday, March 26, 2011 9:17 AM
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  I do not want to go for now on CRM online, so could it work if I install the CRM client for outlook ?

   Your link is discussion of All ONLINE solution but in my case i have CRM on premise and Exchange Onlin

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  Sunday, March 27, 2011 3:26 PM
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  I would think it would easier if not the same effort as Online is more limited. Here is one person that also thinks so.

  http://social.microsoft.com/Forums/en-US/crm/thread/8e665217-1f56-4f9b-9b05-40cf996b1799

  here is another article that talks about the intergration and doesn't necessarily say it needs to be online or on-premise.

  http://social.microsoft.com/Forums/en-US/crm/thread/8e665217-1f56-4f9b-9b05-40cf996b1799

  I think this last one is the best through, Donna Edwards (MVP) points out two links here that should have just about what you need.

  http://social.microsoft.com/Forums/en/crm/thread/6225af2d-c8f5-4cc7-ab64-5b936c36987d

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  • Proposed as answer by Jamie MileyModerator Sunday, March 27, 2011 4:24 PM

  Sunday, March 27, 2011 4:24 PM

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  CRM 4 Email router (UR10 and above) supports both Exchange Online as well as Exchange On-premises (2003, 2007, 2010).
  You may find the following two blogs useful.
  
   http://blogs.msdn.com/b/crm/archive/2009/12/07/configure-microsoft-dynamics-crm-online-e-mail-router-with-exchange-online.aspx

  http://blogs.msdn.com/b/crm/archive/2009/12/21/how-to-configure-microsoft-dynamics-crm-4-0-e-mail-router-on-premise-with-microsoft-exchange-server-2010.aspx

  • Proposed as answer by Ravindra R Upadhya [MSFT] Tuesday, March 29, 2011 10:21 AM

  Tuesday, March 29, 2011 10:21 AM
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  do I absolutly need and exchange server on premise when installing CRm 2011 server ?

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  Tuesday, March 29, 2011 11:00 AM
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  No, It can be online.

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  • Marked as answer by Serge Calderara Tuesday, March 29, 2011 2:01 PM

  Tuesday, March 29, 2011 1:33 PM

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  I finally manage to get my setting and when I test th email router all mail box acount in and out are successfull.

  But now how can I test that email send to account arrive in crm as email activities ?

  In  my CRM user I am a user with an adress mail from Exchange online, let say user@domaine.com
  This user is loaded and test succesfull in CRM email router.

  Now I go to an email client and try to send an email to user@domaine.com
  The mail arrive in my exchange online mailbox but I have nothing arrived in CRM through the Email router.

  Is there anything wrong ?

  thnaks for help

  regards
  serge 

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  Tuesday, March 29, 2011 9:45 PM