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Denial of Vista Eligibility RRS feed

  • Question

  • I purchased (ordered) the CyberPower computer on the 16th of June. Received it on the 26th of June. It was purchased with Window Vista Ultimate. Do to my job I could not hook up this computer till today. I do have my documentation to show purchase and delivery dates.

     

    Richard Conway

     

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-9C4B9-C6KFP-3T6VG
    Windows Product Key Hash: n59dZ3bx2H9nQhVKo1EJxAQVBNg=
    Windows Product ID: 89580-OEM-7363702-81539
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6001.2.00010100.1.0.001
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {3AC90AB4-0EB3-4BCD-90CF-849306CAF48F}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6001.longhorn_rtm.080118-1840
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101 Not Activated
    2007 Microsoft Office system - 101 Not Activated
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3AC90AB4-0EB3-4BCD-90CF-849306CAF48F}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3T6VG</PKey><PID>89580-OEM-7363702-81539</PID><PIDType>3</PIDType><SID>S-1-5-21-1313329981-2115433282-2828459746</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS M2A-VM ACPI BIOS Revision 0804</Version><SMBIOSVersion major="2" minor="4"/><Date>20070615000000.000000+000</Date></BIOS><HWID>FD333507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>3723F53B3C70168</Val><Hash>RmmUg9NmBW3SRswa40NdlOpO2LM=</Hash><Pid>89451-OEM-6618061-44859</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="12" Result="101"/><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="19" Version="12" Result="101"/><App Id="1A" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Wednesday, July 2, 2008 6:57 AM

Answers

  • Dear Richard,

    This offer is now "live" again. Please try your redempion again, and if unsucessful please let me know.

     

    Thank you,

    Jenifer

    Thursday, July 3, 2008 2:45 PM

All replies

  • Dear Richard Conway,

    Thank you for your interest in the Buy Local program. These offers are temporarily "expired" while we upload the new expiration dates. Please try redeeming the offer again in a couple days.

     

    If you continue to have problems, please let us know and I will work with you to resolve the issue.

     

    Thank you,

    Jenifer

    Wednesday, July 2, 2008 4:24 PM
  • Dear Richard,

    This offer is now "live" again. Please try your redempion again, and if unsucessful please let me know.

     

    Thank you,

    Jenifer

    Thursday, July 3, 2008 2:45 PM