Microsoft Live OneCare Restore Tool RRS feed

  • Question

  • I used Microsoft Live OneCare backup feature to keep my files safe.  My PC recently crashed and Microsoft support said my only solution was to reload Windows Vista which I did.  I found that Microsoft Live OneCare was being discontinued and switched to Microsoft Internet Essentials for security and downloaded the Microsoft Live OneCare Restore Tool to retrieve files from my backup (which is on an external drive).  I have been using the Restore Tool successfully until today when it now displays the following:  Your subscription has expired.  OneCare can't restore your files because your OneCare subscription has expired.  Please renew you subscription and then try again.  Since I do not have Microsoft Live OneCare installed and only use the Restore Tool, how do I get around this problem?  How do I renew my subscription when the software has been discontinued?
    Saturday, February 27, 2010 1:18 AM


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