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I need help with the Window validation on my computer! RRS feed

  • Question

  • Here is a copy of the results:

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
    Windows Product ID: 76487-640-8365391-23823
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {0FFFF19E-E86A-455E-B6B3-E852A45B2F04}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0FFFF19E-E86A-455E-B6B3-E852A45B2F04}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>76487-640-8365391-23823</PID><PIDType>1</PIDType><SID>S-1-5-21-507921405-839522115-492607427</SID><SYSTEM><Manufacturer>Compaq Presario 061</Manufacturer><Model>PJ518AA-ABA SR1230NX NA440</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 3.11</Version><SMBIOSVersion major="2" minor="3"/><Date>20040902000000.000000+000</Date></BIOS><HWID>112E3CC70184205F</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1085F:Compaq Computer Corporation|106DD:Compaq Computer Corporation|106DD:Compaq Computer Corporation|106DD:Hewlett-Packard Company|1DC30:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A



    I hope some one can help me!!!!!!

    Sunday, December 13, 2009 9:03 PM

Answers

  • From your MGA report:

    WGA Data-->
    Validation Status: Blocked VLK
    Windows License Type: Volume

    This means you have an unauthorised, Volume License copy of Windows XP Professional installed.  To correct this, visit Microsoft Genuine Advantage and click on Validate Windows.  When validation fails, click on the Get Genuine button to review your options which include how to acquire a genuine WGA Kit.

    Carey Frisch
    • Marked as answer by Darin Smith MS Tuesday, December 15, 2009 9:27 PM
    Sunday, December 13, 2009 10:11 PM
    Moderator

All replies

  • From your MGA report:

    WGA Data-->
    Validation Status: Blocked VLK
    Windows License Type: Volume

    This means you have an unauthorised, Volume License copy of Windows XP Professional installed.  To correct this, visit Microsoft Genuine Advantage and click on Validate Windows.  When validation fails, click on the Get Genuine button to review your options which include how to acquire a genuine WGA Kit.

    Carey Frisch
    • Marked as answer by Darin Smith MS Tuesday, December 15, 2009 9:27 PM
    Sunday, December 13, 2009 10:11 PM
    Moderator
  • Hello getbize7,

    In addition to the option Carey posted, another posssibility it contacting HP/Compaq to ask if they can send/sell you a Recovery/Restore/Reinstallation disc to put the original Windows back onto the computer (asuming it came from HP/Compaq with Windows preinstalled; if there is a Certificate of Authenticity on the computer, that would show the version and editon of Windows that came on the computer).
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Sunday, December 13, 2009 10:48 PM