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CRM 2015 - email from template doesnt contain attachment RRS feed

  • Question

  • Hi all,

    i have an problem with emails from campaigns and templates, if I send an email using template with attachment the email is sent, but received without an attachment.

    When i create an email as an activity, add attachment and send it, it works fine, just emails created from template or direct email don't.

    My system: CRM2015 on prem + Exchange, email router. I have tried to change outgoing email settings to Router or Outlook with no change (the email appears is users Outlook sent folder without attachment). I have also checked spam filter, Exchange and didnt find anything suspicious.

    Any idea ? Thanks

    Tuesday, April 21, 2015 12:51 PM

All replies

  • Hi all, we have the same problem. The email I sent using template with an attachment by direct mail or quick campaign doesnt contain the attachment.

    Is there any solution? (...the RU 0.1 (on premises) doesn't solve the problem)

    Thanks

    Wednesday, April 29, 2015 5:40 AM