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product key invalid? RRS feed

  • Question

  • Hi I just went in microsoft word, and it says my product key is invalid. I tried this twice, and I went to the site and did what it told me to do but it still doesn't work. I entered the product key which is on the back of my lap top, I have no other disc that I recieved with my lap top. What do i Do?

     

    Friday, January 4, 2008 4:45 PM

Answers

  •  

    Hello Karlalee,

     

      The Product Key (found on the sticker on the side or bottom of your computer) is for Windows only and will not work for Office.

     

      Full Versions of Office do not, normally, come standard on computers. Computer Manufacturers will often include a Trial version of Office, which allows you to use it for a limited time, but if you wish to continue using it, you would need to by a Full Version of Office.

     

      If the copy of Office, that came with your computer, is supposed to be a Full Version, then the Product key would be included in the documentation that came with the computer. If you are unable to find the Office Product Key and you still believe that the computer should have come with a Full Version of Office, please contact the Person, Company, and/or the Computer Manufacturer, that you bought the computer from, for further assistance.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Friday, January 4, 2008 5:19 PM

All replies

  •  

    Hello Karlalee,

     

      The Product Key (found on the sticker on the side or bottom of your computer) is for Windows only and will not work for Office.

     

      Full Versions of Office do not, normally, come standard on computers. Computer Manufacturers will often include a Trial version of Office, which allows you to use it for a limited time, but if you wish to continue using it, you would need to by a Full Version of Office.

     

      If the copy of Office, that came with your computer, is supposed to be a Full Version, then the Product key would be included in the documentation that came with the computer. If you are unable to find the Office Product Key and you still believe that the computer should have come with a Full Version of Office, please contact the Person, Company, and/or the Computer Manufacturer, that you bought the computer from, for further assistance.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Friday, January 4, 2008 5:19 PM
  • ohh thank you for your time

     

    Friday, January 4, 2008 5:30 PM