Hotmail not Working... RRS feed

  • Question

  • We are Using the TMG 2010 as a web proxy in our organization.Few days ago client reported that they are unable to get-in their hotmail account after using their Login Credentials. A white blank page appears with message "Done" in the status bar.It was working fine 2 weeks ago and this appears suddenly.

    When the HOTMAIL log was traced for the Client IP at TMG 2010. The following logs appears.Hotmail account is also not accessible at Server Side.

    "Closed Connection UOHTMGPROXY 2/3/2011 9:16:37 PM
    Log type: Firewall service
    Status: A connection was gracefully closed in an orderly shutdown process with a three-way FIN-initiated handshake. 
    Rule: [System] Allow DNS from Forefront TMG to selected servers
    Source: Local Host (
    Destination: Internal (
    Protocol: DNS
     Additional information
    Number of bytes sent: 73 Number of bytes received: 156
    Processing time: 59998ms Original Client IP:"



    Thursday, February 3, 2011 6:27 PM

All replies

  • When you block general business category on TMG, the Hotmail website will stop working since it does some communication with the website auth.gfx.ms, therefore you have to make an override for the auth.gfx.ms/* category for something that is allowed on your TMG rules like web e-mail for example, then you would be able to access Hotmail normally.

    Regards, Ahmad

    Thursday, June 20, 2013 6:34 AM