Certificate not printing. RRS feed

  • Question

  • How would I print my certificate after a course has been completed
    I have the required Adobe version but get a blank screen when I attempt to print certificate. Contacted MS phone support was transferred several
    times but no one seems to know the answer.

    Friday, August 15, 2008 7:24 PM

All replies

  • Hi There-

    I'll have to check into this and get back to you on it.  Have you completed any other courses that you can print certificates from by chance?

    Program Manager, Server and Tools Online Engineering Live Services Team
    Monday, September 1, 2008 6:37 PM
  • Hi Disney,

    Are you able to access other PDF content on the same machine? Have you completed any other courses 100% to where you could print a certificate? Just trying to see if the problem is limited to the specific cert, or if it is a general problem. I would like to resolve this for you, and if you have an immediate need for the certificate, send your Name, Course Number, and completion date to learnmgr@microsoft.com (and add my name for forwarding), and I will create a certificate for you and attach to a return mail.

    Mike Mulcare
    Microsoft Learning

    Mike Mulcare E-learning Product Manager Microsoft Learning This posting is provided "AS IS" with no warranties, and confers no rights.
    Friday, September 12, 2008 11:32 PM