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Certificate not printing. RRS feed

  • Question

  • How would I print my certificate after a course has been completed
     100%?
    I have the required Adobe version but get a blank screen when I attempt to print certificate. Contacted MS phone support was transferred several
    times but no one seems to know the answer.
    Thanks!

    Friday, August 15, 2008 7:24 PM

All replies

  • Hi There-

    I'll have to check into this and get back to you on it.  Have you completed any other courses that you can print certificates from by chance?

    Thanks-
    Alicia
    Program Manager, Server and Tools Online Engineering Live Services Team
    Monday, September 1, 2008 6:37 PM
    Moderator
  • Hi Disney,

    Are you able to access other PDF content on the same machine? Have you completed any other courses 100% to where you could print a certificate? Just trying to see if the problem is limited to the specific cert, or if it is a general problem. I would like to resolve this for you, and if you have an immediate need for the certificate, send your Name, Course Number, and completion date to learnmgr@microsoft.com (and add my name for forwarding), and I will create a certificate for you and attach to a return mail.

    HTH,
    Mike Mulcare
    Microsoft Learning


    Mike Mulcare E-learning Product Manager Microsoft Learning This posting is provided "AS IS" with no warranties, and confers no rights.
    Friday, September 12, 2008 11:32 PM