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New motherboard triggers validation failure RRS feed

  • Question

  •  

    I have one copy of Windows Ultimate Vista.

    It is installed on one machine.

    Yesterday I installed a new motherboard & phenom processor in my computer.

    It seemed to run well and the "hardware score" increased to over 5.

     

    This morning I tried to start Vista.

    I keep getting a small screen that announces:

    "An unauthorized change was made to Windows".

    The screen has two options:

    Learn More Online

    Close.

    When I choose "Learn More Online" it opens a browser that tells me that my copy of Vista is not Valid.

    I ran the validation tool and it tells me that I have an invalid license, code 50.

    I try to copy the data but I can't seem to access the clipboard.

    I can't seem to access the Start Button.

     

    All I can do is access this browser or the small screen.

    If I choose "Close", the machine reboots and brings me back to the password screen.

     

    Would someone please tell me how to restore my machine?

    Thanks!

     

    Jim.

    britton@subgenius.com

     

     

    Thursday, January 24, 2008 1:28 PM

Answers

  • You can reset your Windows Vista activation by performing the following:

     

    1. Click on the Start button and in the Start Search box type in:  slui.exe 4

     

    2. Press the Enter key on your keyboard.

     

    3. Select your Country.

     

    4. Follow the instructions for phone activation.

     

    5.  Once completed, restart your computer.

     

    Thursday, January 24, 2008 2:22 PM
    Moderator

All replies

  • You can reset your Windows Vista activation by performing the following:

     

    1. Click on the Start button and in the Start Search box type in:  slui.exe 4

     

    2. Press the Enter key on your keyboard.

     

    3. Select your Country.

     

    4. Follow the instructions for phone activation.

     

    5.  Once completed, restart your computer.

     

    Thursday, January 24, 2008 2:22 PM
    Moderator
  • The steps that Carey has provided may resolve your issue, but without a Diagnostic Report from that computer, I can't, with any confidents, tell you what the issue is.

     

    To obtain and post a Diagnostic Report, please follow the below steps.

     

     

    1) Login to Vista and Click the option that brings up Internet Explorer.

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2735309&SiteID=25 into the browser address bar.

    6) In a reply post, Paste (press the Ctrl + V keys keys at the same time) the Diagnostic Report.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Thursday, January 24, 2008 8:11 PM