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  I'm not sure what your message text means in relation to the subject line. If your PC is infected with spyware, you really need to address that before trying to install any security product.

  Use an online scanner:

  http://www.eset.com/onlinescan/

   

  http://www.ewido.net/en/onlinescan/

   

  http://onecare.live.com/site/en-us/default.htm

   

  If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx  for details.  For international information, see your local subsidiary Support site.

   

  On the other hand, your error message appears to be truncated.

  I believe you mean this error:  0020-80070643

   

  See this KB article for a solution: 

  http://support.microsoft.com/kb/930162

   

  -steve

  Monday, November 17, 2008 1:54 PM

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  This is what I get when I go to the site for solution:

  Internet Explorer cannot display the webpage

   

  Now what?

  Monday, November 17, 2008 4:19 PM
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  I also tried the site suggested on the right-hand side of the page under 5 most frequently viewed topics and got the same thing. It sounded like a good program, but now I'm getting really tempted to go somewhere else for antivirus and spyware software.

  Monday, November 17, 2008 4:29 PM
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  highlanderfan1, what site are you trying to go to?

  What problem are you trying to resolve?

  -steve

   

  Tuesday, November 18, 2008 12:08 AM

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