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Installed new Hard Drive and windows won't validate my product key RRS feed

  • Question

  • Hey,
    I was running xp pro on my computer for years, never had a problem. OS was validated and working as it should. Unfortunately my old IDE HD needed replacing. No sticker with product key so I used keyfinder program.

    So I bought a new SATA drive and installed it. Loaded on a copy of XP but when it came to entering the product key it wasn't accepting the product key which ‘keyfinder’ gave me (I later learned that this was because I was entering it wrong). So I enter a Volume License Key to get me through the installation.

    I load up my old hard drive to check product key again and sure enough I had written it down wrong...idiot! I then look up how to change the volume licensing product key (via 'regedit' and '%systemroot%\system32\oobe\msoobe.exe /a') I do this, enter the product key that's been running on this computer for years and it says it's invalid.

    I thought the product key was linked to the motherboard?

    Any suggestions as to how to fix, or why this has happened most appreciated.

    Thursday, January 15, 2009 11:28 PM

Answers

  • Hello Simon,


    Thank you for posting your Microsoft Genuine Advantage Diagnostic Tool information. We are sorry to hear about the situation you are currently experiencing. The diagnostic results help our team in determining the root cause of your issue. 

    The XP Product Key installed on this computer was not assigned by Microsoft. The Product Key is counterfeit and was most likely generated by a Product Key generator. The Product Key found on your computer has been detected on multiple computers. Product keys are only allowed to be used on one computer unless otherwise specified in the End User Licensing Agreement (EULA).   You will find numerous sites where this Product Key has been posted.  Use your favorite search engine and paste in the Product Key.     

    There are situations which can cause Windows XP to become non-genuine. Let me give one example.  Customers have taken in their systems for service along with all the software received when purchasing their system. The customer picks up the system and viola’ no problems whatsoever until they need to download an update. Suddenly their system is non-genuine. The customer's computer was not installed with their software but either a blocked Volume Licensing Key (VLK) or a Keygen’d Product Key. Also the software could work for several weeks, months, or even a year or more then suddenly become blocked. 

    This is why you may be seeing the "Software Counterfeiting" messages on your computer. You will need to uninstall XP before any further complications occur from being non-genuine.

    Under NO circumstances should someone try to download/distribute ISO images for software from a P2P file sharing site or use a second-hand burned copies of software. Research has shown that about half of the software copies available on P2P download sites are infected with root kits, spyware, Trojans, and other potentially harmful malware. One file in particular was very alarming.  This file was an administrator account giving the attacker full control over both your system and data.  I would be very concerned about your system integrity because Windows is non-genuine.

    As a customer there are several options available for you to get to a “Genuine” status. For details on the ways to get “Genuine”, see the web page that outlined your validation failure details. It will provide all of the possible steps which you can take. Here is the link:

    http://www.microsoft.com/genuine

    If this comes as a total surprise to you, please visit the retailer where you purchased the computer or operating system and let them know the operating system is a counterfeit copy.  Request they immediately reimburse you and/or provide a Genuine Copy.

    Windows Genuine Advantage (WGA) is here to help protect YOU, our valued customer. It is important for more people like you, who have become victims, to report piracy at the following link:

    http://www.microsoft.com/piracy/reporting/default.aspx

    Microsoft legal will follow up on all leads provided.  Submitting piracy reports will assist in stopping unscrupulous business practices.  You may be eligible for free software if you have high quality counterfeit discs. 

    Again, we are sorry to hear about your situation. Please be sure to backup or otherwise off-load any data from the hard disk because a clean installation/re-imaging will destroy all personal user data on the hard drive.

    Thank you.


    Stephen


    Stephen Holm
    • Marked as answer by Stephen Holm Saturday, January 17, 2009 1:56 AM
    Saturday, January 17, 2009 1:56 AM

All replies

  • please find below some more information about the problem:

    I have run the microsoft Genuine diagnostic on both HDs.

    Original HD:

    Validation Status: Genuine

    Validation Code: 0

    Online Validation Code: N/A

    Cached Validation Code: N/A

    Windows Product Key: *****-*****-KYHJF-2PQBM-XH9VW

    Windows Product Key Hash: dPNQ0qOH1P/Lf1EuGaE9ygHYc44=

    Windows Product ID: 55274-OEM-2242657-47587

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    ID: {0F225696-CDBE-4421-8304-4CF1961FE646}(3)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: Registered, 1.8.31.9

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic: 025D1FF3-171-1_E2AD56EA-761-b036_E2AD56EA-762-0_E2AD56EA-134-80004005

    Resolution Status: N/A

    New HD:
    Validation Status: Blocked VLK\par
    Validation Code: 3\par
    Online Validation Code: N/A\par
    Cached Validation Code: N/A\par
    Windows Product Key: *****-*****-WRKJB-YKRFQ-XVK98\par
    Windows Product Key Hash: p3JYo49I4HFumf8jBg8no8xdXJY=\par
    Windows Product ID: 55274-648-8637434-23262\par
    Windows Product ID Type: 1\par
    Windows License Type: Volume\par
    Windows OS version: 5.1.2600.2.00010100.1.0.pro\par
    ID: \{A84082B5-19DB-4CF6-843D-470B83530D9E\}(1)\par
    Is Admin: Yes\par
    TestCab: 0x0\par
    WGA Version: N/A, hr = 0x80070002\par
    Signed By: N/A, hr = 0x80070002\par
    Product Name: N/A\par
    Architecture: N/A\par
    Build lab: N/A\par
    TTS Error: N/A\par
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3_E2AD56EA-761-d003_E2AD56EA-762-0_E2AD56EA-134-80004005\par
    Resolution Status: N/A\par

    Please help...anyone. I can supply more info if needed.

    Friday, January 16, 2009 2:15 PM
  • Hello Simon,


    Thank you for posting your Microsoft Genuine Advantage Diagnostic Tool information. We are sorry to hear about the situation you are currently experiencing. The diagnostic results help our team in determining the root cause of your issue. 

    The XP Product Key installed on this computer was not assigned by Microsoft. The Product Key is counterfeit and was most likely generated by a Product Key generator. The Product Key found on your computer has been detected on multiple computers. Product keys are only allowed to be used on one computer unless otherwise specified in the End User Licensing Agreement (EULA).   You will find numerous sites where this Product Key has been posted.  Use your favorite search engine and paste in the Product Key.     

    There are situations which can cause Windows XP to become non-genuine. Let me give one example.  Customers have taken in their systems for service along with all the software received when purchasing their system. The customer picks up the system and viola’ no problems whatsoever until they need to download an update. Suddenly their system is non-genuine. The customer's computer was not installed with their software but either a blocked Volume Licensing Key (VLK) or a Keygen’d Product Key. Also the software could work for several weeks, months, or even a year or more then suddenly become blocked. 

    This is why you may be seeing the "Software Counterfeiting" messages on your computer. You will need to uninstall XP before any further complications occur from being non-genuine.

    Under NO circumstances should someone try to download/distribute ISO images for software from a P2P file sharing site or use a second-hand burned copies of software. Research has shown that about half of the software copies available on P2P download sites are infected with root kits, spyware, Trojans, and other potentially harmful malware. One file in particular was very alarming.  This file was an administrator account giving the attacker full control over both your system and data.  I would be very concerned about your system integrity because Windows is non-genuine.

    As a customer there are several options available for you to get to a “Genuine” status. For details on the ways to get “Genuine”, see the web page that outlined your validation failure details. It will provide all of the possible steps which you can take. Here is the link:

    http://www.microsoft.com/genuine

    If this comes as a total surprise to you, please visit the retailer where you purchased the computer or operating system and let them know the operating system is a counterfeit copy.  Request they immediately reimburse you and/or provide a Genuine Copy.

    Windows Genuine Advantage (WGA) is here to help protect YOU, our valued customer. It is important for more people like you, who have become victims, to report piracy at the following link:

    http://www.microsoft.com/piracy/reporting/default.aspx

    Microsoft legal will follow up on all leads provided.  Submitting piracy reports will assist in stopping unscrupulous business practices.  You may be eligible for free software if you have high quality counterfeit discs. 

    Again, we are sorry to hear about your situation. Please be sure to backup or otherwise off-load any data from the hard disk because a clean installation/re-imaging will destroy all personal user data on the hard drive.

    Thank you.


    Stephen


    Stephen Holm
    • Marked as answer by Stephen Holm Saturday, January 17, 2009 1:56 AM
    Saturday, January 17, 2009 1:56 AM
  • Stephen,

    Thanks for replying to me message.

    However i am still not sure my question has been answered.

    'The XP Product Key installed on this computer was not assigned by Microsoft. The Product Key is counterfeit and was most likely generated by a Product Key generator' - Are you refering to my original hard drive or my new ard drive? On my original hard drive the software is validated, i am already aware that my new har drive has a VLK assigned to it.

    My question is why can't i simply change the product ID on my new hard drive to match the one on my original HD? The original drive is going to be redundant. I only have the one computer so i thought the product key was matched to the systems motherboard?

    Hope that makes sense

    Saturday, January 17, 2009 11:32 AM