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Please can somebody please give me some sound advice! RRS feed

  • Question

  • Hi There, 

    I hope that I've posted this in the correct forum? apologies if I haven't.

    I was hoping to get some advice from you guy's/girls please, I would like a change in career and over the last year have been teaching myself Microsoft Office Suite (only completed Word Fully) and now exploring Excel (which has so much more to it than I originally thought, I was so naive), I was hoping to get a starting position on a help desk that deals with queries within the office suite and hopefully one day build up to qualifying as a Microsoft Office Expert. 

    So I found a online training company who would do the starting qualifications (Microsoft Office Specialist) for £200, quite reasonable i thought although the exams would be £80 each, again not too bad.

    The person I spoke to though told me that it wasn't necessary to take the exams as I could put on my CV that I have completed training with this company. and that employers would do a skill set anyway. To be fair I thought that a little strange but as I'm just starting out who am I?

    Anyway I done a little research by calling a employment agency that deals with IT positions and was advised that maybe I needed to get an MCSE first as that might be able to get me started as they haven't come across Microsoft Office Specialist Roles.. but this is I feel going in a completely different direction.

    So I looked online and the only Microsoft Office Specialist positions that I came across is ones that included knowing Active Directory DS?


    I only wish that there was a company that would take on people who trained on the job..

    Please help!
    Thursday, September 18, 2014 12:32 PM

Answers

  • The training company is right in that if you take the training you can add it to your CV. If you get the certification you can also add it to your CV. Both things will be looked at favourably by potential employers. But the training company is also right when they say that neither will be enough: the employers will want to assess your skills themselves anyway. This doesn't mean that it is useless to get certified. It will help to get your CV "up" in the stack of CVs, so that your chances of getting to the interview stage (rather than being discarded right away) will increase. It is up to you to demonstrate your value during the interview, but first you need to reach that stage.

    The employment agency is also partially right in that a MOS certification may not be enough if you are looking for a Help Desk position. This type of position typically also requires knowledge of the operating systems and the supporting network infrastructure, and even the computer hardware, so additional certifications would be needed to prove this knowledge. Once again, you don't require the certification as an absolute requirement; if you have the knowledge, you can state so in your CV and the employer will evaluate you. But having the certification can help distinguish your CV over others that don't have it.

    Friday, September 19, 2014 5:34 PM

All replies

  • The training company is right in that if you take the training you can add it to your CV. If you get the certification you can also add it to your CV. Both things will be looked at favourably by potential employers. But the training company is also right when they say that neither will be enough: the employers will want to assess your skills themselves anyway. This doesn't mean that it is useless to get certified. It will help to get your CV "up" in the stack of CVs, so that your chances of getting to the interview stage (rather than being discarded right away) will increase. It is up to you to demonstrate your value during the interview, but first you need to reach that stage.

    The employment agency is also partially right in that a MOS certification may not be enough if you are looking for a Help Desk position. This type of position typically also requires knowledge of the operating systems and the supporting network infrastructure, and even the computer hardware, so additional certifications would be needed to prove this knowledge. Once again, you don't require the certification as an absolute requirement; if you have the knowledge, you can state so in your CV and the employer will evaluate you. But having the certification can help distinguish your CV over others that don't have it.

    Friday, September 19, 2014 5:34 PM
  • Hi Alberto

    Thank you for taking the time to reply to my questions - I have now signed up with the training company and will go for the certification, as I would like my CV to stand out from the rest.

    Once I've completed the Microsoft Office Specialist course, I will more likely than not go forward with another course (MCSE).

    Again I really do appreciate your help as this is all very new to me.

    Friday, September 19, 2014 5:44 PM