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BSOD during machine bootup of windows 10

Question
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Hi,
I am experiencing a BSOD quite consistently in my new Lenovo laptops(T470 and E480).Crash dump analysis refers to my .net application. But the module refers to display driver. I need help on this.
thanks in advance. Below is the windbg out.
******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1A, {41790, fffffb800424a070, 75, 76} Probably caused by : dxgmms2.sys ( dxgmms2!VIDMM_RECYCLE_HEAP_PHYSICAL_VIEW::LockRange+30c1c ) Followup: MachineOwner --------- nt!KeBugCheckEx: fffff800`e27c6690 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff8602`d6ac6550=000000000000001a 6: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* MEMORY_MANAGEMENT (1a) # Any other values for parameter 1 must be individually examined. Arguments: Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2 contains the address of the PFN for the corrupted page table page. On a 32 bit OS, parameter 2 contains a pointer to the number of used PTEs, and parameter 3 contains the number of used PTEs. Arg2: fffffb800424a070 Arg3: 0000000000000075 Arg4: 0000000000000076 Debugging Details: ------------------ KEY_VALUES_STRING: 1 STACKHASH_ANALYSIS: 1 TIMELINE_ANALYSIS: 1 DUMP_CLASS: 1 DUMP_QUALIFIER: 401 BUILD_VERSION_STRING: 17134.1.amd64fre.rs4_release.180410-1804 SYSTEM_MANUFACTURER: LENOVO SYSTEM_PRODUCT_NAME: 20KNS0V400 SYSTEM_SKU: LENOVO_MT_20KN_BU_Think_FM_ThinkPad E480 SYSTEM_VERSION: ThinkPad E480 BIOS_VENDOR: LENOVO BIOS_VERSION: R0PET47W (1.24 ) BIOS_DATE: 08/29/2018 BASEBOARD_MANUFACTURER: LENOVO BASEBOARD_PRODUCT: 20KNS0V400 BASEBOARD_VERSION: SDK0J40697 WIN DUMP_TYPE: 1 BUGCHECK_P1: 41790 BUGCHECK_P2: fffffb800424a070 BUGCHECK_P3: 75 BUGCHECK_P4: 76 BUGCHECK_STR: 0x1a_41790 CPU_COUNT: 8 CPU_MHZ: 708 CPU_VENDOR: GenuineIntel CPU_FAMILY: 6 CPU_MODEL: 8e CPU_STEPPING: a CPU_MICROCODE: 6,8e,a,0 (F,M,S,R) SIG: 84'00000000 (cache) 84'00000000 (init) BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXPNP: 1 (!blackboxpnp) DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT PROCESS_NAME: iMobility.exe CURRENT_IRQL: 2 ANALYSIS_SESSION_HOST: DESKTOP-78P4QL8 ANALYSIS_SESSION_TIME: 11-20-2018 02:45:57.0763 ANALYSIS_VERSION: 10.0.18239.1000 amd64fre LAST_CONTROL_TRANSFER: from fffff800e2725476 to fffff800e27c6690 STACK_TEXT: ffff8602`d6ac6548 fffff800`e2725476 : 00000000`0000001a 00000000`00041790 fffffb80`0424a070 00000000`00000075 : nt!KeBugCheckEx ffff8602`d6ac6550 fffff800`e2707cea : 00000000`00000000 ffff8602`d6ac6e10 00000000`00000000 00000000`00000000 : nt!MiDeletePteRun+0xe46 ffff8602`d6ac6740 fffff800`e2709b01 : ffff8602`d6ac6919 00000000`00000000 ffff8602`d6ac6919 ffff8602`d6ac6e70 : nt!MiDeleteVaTail+0xba ffff8602`d6ac68a0 fffff800`e2709aa2 : ffff8602`d6ac6e70 ffffca80`00074b00 ffff8602`00000000 ffff8602`00000000 : nt!MiWalkPageTablesRecursively+0x701 ffff8602`d6ac6980 fffff800`e2709aa2 : ffff8602`d6ac6e70 ffffcae5`400003a0 ffff8602`00000001 ffff8602`00000000 : nt!MiWalkPageTablesRecursively+0x6a2 ffff8602`d6ac6a60 fffff800`e2709aa2 : ffff8602`d6ac6e70 ffffcae5`72a00000 ffff8602`00000002 ffff8602`00000000 : nt!MiWalkPageTablesRecursively+0x6a2 ffff8602`d6ac6b40 fffff800`e27077a7 : ffff8602`d6ac6e70 ffffcae5`72b95000 ffffe786`00000003 ffff8602`00000000 : nt!MiWalkPageTablesRecursively+0x6a2 ffff8602`d6ac6c20 fffff800`e26f1eb3 : ffff8602`d6ac6e70 ffffba01`00000001 ffffba01`00000000 ffffba01`00000000 : nt!MiWalkPageTables+0x1e7 ffff8602`d6ac6d10 fffff800`e2b9e863 : ffffba01`00000004 ffffba01`9f7f3700 ffffba01`a1964b90 00000000`00000000 : nt!MiDeleteVad+0x8d3 ffff8602`d6ac7040 fffff800`e2ad00e0 : ffffba01`a1964b90 00000000`00000000 00000000`0e570000 00000000`00000000 : nt!MiUnmapVad+0xa7 ffff8602`d6ac7070 fffff800`e2acdb1f : 00000000`00000000 ffffba01`a2769000 00000000`00000000 00000000`00000000 : nt!MiUnmapViewOfSection+0x120 ffff8602`d6ac7150 fffff800`e25994cc : ffffe786`dbf070b0 00000000`0e570000 00000000`d6ac6d00 ffffe786`dbf070b0 : nt!MmUnmapViewOfSection+0xf ffff8602`d6ac7180 fffff800`e25815f3 : 00000000`003f0000 ffffe786`db70db70 00000000`00000000 ffffba01`9f7ff930 : dxgmms2!VIDMM_RECYCLE_HEAP_PHYSICAL_VIEW::LockRange+0x30c1c ffff8602`d6ac7210 fffff800`e257f9a8 : ffffe786`dbb495b0 00000000`003f0000 00000000`00000000 0000000c`00001000 : dxgmms2!VIDMM_RECYCLE_RANGE::Lock+0x77 ffff8602`d6ac7260 fffff800`e257d88b : ffffe786`db8a4830 ffffe786`db70db70 00000000`00000000 00000000`003f0000 : dxgmms2!VIDMM_RECYCLE_MULTIRANGE::Lock+0x78 ffff8602`d6ac72c0 fffff800`e256e43a : ffffe786`db8a4830 ffffba01`9f96ee00 00000000`00000000 ffff8602`d6ac7400 : dxgmms2!VIDMM_RECYCLE_HEAP_MGR::ProbeAndLockAllocation+0x7b ffff8602`d6ac7340 fffff800`e258214f : ffffba01`9f96ee00 00000000`00000000 00000000`00000000 00000000`00000001 : dxgmms2!VIDMM_GLOBAL::ProbeAndLockAllocation+0x56 ffff8602`d6ac7390 fffff800`e2581ddf : ffffba01`9f7ff930 ffffba01`9f96eea8 ffffe786`db70db70 00000000`00000000 : dxgmms2!VIDMM_SEGMENT::LockAllocationBackingStore+0xab ffff8602`d6ac7450 fffff800`e2570923 : ffffba01`a2a8b580 ffffba01`9f96eea8 00000000`00000000 ffffba01`9f96e000 : dxgmms2!VIDMM_SYSMEM_SEGMENT::CommitResource+0x8f ffff8602`d6ac7490 fffff800`e2574551 : 00000000`00000000 00000000`00000000 ffff8602`00000000 ffff8602`d6ac76a0 : dxgmms2!VIDMM_GLOBAL::PageInOneAllocation+0x1e3 ffff8602`d6ac75a0 fffff800`e258fd86 : 00000000`00000001 ffff8602`00000000 00000000`001ad275 00000000`00000001 : dxgmms2!VIDMM_GLOBAL::ProcessDeferredCommand+0x861 ffff8602`d6ac7910 fffff800`e258f0b9 : ffffe786`d0fc6290 fffff800`e2793401 ffffe786`d0fc6300 00000000`00000000 : dxgmms2!VIDMM_WORKER_THREAD::Run+0xc16 ffff8602`d6ac7ae0 fffff800`e26904f7 : ffffba01`9f7f3700 fffff800`e258f0b0 ffffa581`51c00180 000005ed`bd9bbfff : dxgmms2!VidMmWorkerThreadProc+0x9 ffff8602`d6ac7b10 fffff800`e27cdb06 : ffffa581`51c00180 ffffba01`9f7f3700 fffff800`e26904b0 00610077`00650072 : nt!PspSystemThreadStartup+0x47 ffff8602`d6ac7b60 00000000`00000000 : ffff8602`d6ac8000 ffff8602`d6ac1000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16 THREAD_SHA1_HASH_MOD_FUNC: 1743fd896e0c5efc8e0cf2f5718674f37bdad743 THREAD_SHA1_HASH_MOD_FUNC_OFFSET: c004c718ae9fcee55c43eb84398b8fef2d0b74c3 THREAD_SHA1_HASH_MOD: c3ebb425d8917d4cd41701fb32814d8505d2bbc4 FOLLOWUP_IP: dxgmms2!VIDMM_RECYCLE_HEAP_PHYSICAL_VIEW::LockRange+30c1c fffff800`e25994cc 90 nop FAULT_INSTR_CODE: f4f3e990 SYMBOL_STACK_INDEX: c SYMBOL_NAME: dxgmms2!VIDMM_RECYCLE_HEAP_PHYSICAL_VIEW::LockRange+30c1c FOLLOWUP_NAME: MachineOwner MODULE_NAME: dxgmms2 IMAGE_NAME: dxgmms2.sys DEBUG_FLR_IMAGE_TIMESTAMP: 0 IMAGE_VERSION: 10.0.17134.407 STACK_COMMAND: .thread ; .cxr ; kb BUCKET_ID_FUNC_OFFSET: 30c1c FAILURE_BUCKET_ID: 0x1a_41790_dxgmms2!VIDMM_RECYCLE_HEAP_PHYSICAL_VIEW::LockRange BUCKET_ID: 0x1a_41790_dxgmms2!VIDMM_RECYCLE_HEAP_PHYSICAL_VIEW::LockRange PRIMARY_PROBLEM_CLASS: 0x1a_41790_dxgmms2!VIDMM_RECYCLE_HEAP_PHYSICAL_VIEW::LockRange TARGET_TIME: 2018-11-19T15:07:59.000Z OSBUILD: 17134 OSSERVICEPACK: 0 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 SUITE_MASK: 272 PRODUCT_TYPE: 1 OSPLATFORM_TYPE: x64 OSNAME: Windows 10 OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS OS_LOCALE: USER_LCID: 0 OSBUILD_TIMESTAMP: 2018-11-01 12:26:19 BUILDDATESTAMP_STR: 180410-1804 BUILDLAB_STR: rs4_release BUILDOSVER_STR: 10.0.17134.1.amd64fre.rs4_release.180410-1804 ANALYSIS_SESSION_ELAPSED_TIME: cbf ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0x1a_41790_dxgmms2!vidmm_recycle_heap_physical_view::lockrange FAILURE_ID_HASH: {1140bfce-fb26-e25c-55cf-3aacd3065201} Followup: MachineOwner
Windows Desktop, Windows Phone developer.
- Moved by Yong LuMicrosoft contingent staff Wednesday, November 21, 2018 6:50 AM nothing to do with WPF
Tuesday, November 20, 2018 9:20 AM
Answers
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Hello,
you could ask here: https://answers.microsoft.com/en-us/windows/forum/windows_10
Regards, Guido
- Edited by Guido Franzke Wednesday, November 21, 2018 7:15 AM
- Proposed as answer by Dave PatrickMVP Wednesday, November 21, 2018 1:53 PM
- Marked as answer by Richard MuellerMVP Wednesday, November 28, 2018 1:12 PM
Wednesday, November 21, 2018 7:14 AM
All replies
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Hi Venkatachalapathi G,
This forum is to discuss the issue of WPF development technology. For your case about BSOD during machine bootup of windows 10 , I will move your post to the Where is the Forum For forum for Letting it appear in the right forum and get the right help
Thank you for your understanding.
Best Regards,
Yong Lu
MSDN Community Support
Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.- Edited by Yong LuMicrosoft contingent staff Wednesday, November 21, 2018 6:24 AM
Wednesday, November 21, 2018 6:20 AM -
Hello,
you could ask here: https://answers.microsoft.com/en-us/windows/forum/windows_10
Regards, Guido
- Edited by Guido Franzke Wednesday, November 21, 2018 7:15 AM
- Proposed as answer by Dave PatrickMVP Wednesday, November 21, 2018 1:53 PM
- Marked as answer by Richard MuellerMVP Wednesday, November 28, 2018 1:12 PM
Wednesday, November 21, 2018 7:14 AM