Office Professional 2007 non Genuine respnse RRS feed

  • Question

  • I just loaded Office Professional upgrade with intact Product Key.  I entered the key during installation and received the green check at the end of the entry line.


    I was using Word 2007 and wanted to download a template?? to allow production of PDF from Word and did a genuine test of Office.  It failed.


    I went to your tool and ran the Windows Genuine Advantage Diagnostic Tool .  XP is genuine but office has a problem.


    I copied the info and will attach it below.  I will GREATLY appreciate your assistance.



    Diagnostic Report (1.7.0039.0):
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 55274-OEM-2211906-00102
    Windows Product ID Type: 2
    CSVLK Server: N/A
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {102BE142-B15A-4F05-AAC6-80B5AEF6FE22}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered,
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 103 Blocked VLK
    OGA Version: Registered,
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-531-645_025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{102BE142-B15A-4F05-AAC6-80B5AEF6FE22}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>55274-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-790525478-261478967-682003330</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension 4600               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A12</Version><SMBIOSVersion major="2" minor="3"/><Date>20040826000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>B0643A6F01848073</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>8DEB6E9C23F1504</Val><Hash>cOSu0v25Y1TFzFpZ6Io38QNcqQY=</Hash><Pid>72079-642-7585665-55817</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65187</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>7984CB025CEBF0E</Val><Hash>S0IpLqJTbfGUoPMo87EUKKOGYWg=</Hash><Pid>81605-903-2806982-65304</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 


    Monday, July 16, 2007 3:16 PM


  • Scenic View,


    We don't discuss EULA information on the WGA/OGA forums as this falls into the legal department. Please read the EULA information which comes with the product you are using.  Also research and read the EULA info on microsoft.com website.  Thank you using MS Products :-)



    STephen Holm, MS

    Wednesday, July 18, 2007 10:53 PM

All replies

  • An analysis of your MGA log indicates the presence of a non-genuine copy of Microsoft Office Professional 2007 (Enterprise Edition)
    (Office Status: 103 Blocked VLK).  How did you obtain this non-genuine software?


    Genuine Microsoft Office Enterprise 2007 software is only legally available to Volume Licensing customers.


    Note: VLK = Volume License Key


    Monday, July 16, 2007 4:00 PM
  • My XP Box was badly affected by viruses and others that resulted in very slow working conditions.  I took it to a repair shop for reloading the XP operating system and a new copy of Office Suite.  I had the original OEM Office Prof XP on the machine at the time I took it in for cleaning.


    I was worried about the fact that I did not have Office Disks and it failed Genuine so I went to Sams Warehouse this last week and purchased the Office Prof 2007 WIN32 ENGLISH VUP U sealed with its Certificate of Authenticity intact.  In fact, I purchased 2 packages for a total of $600 so that I could have a consistent copy between my office and my home. 


    I had read a googled MS EULA said that I could load software on 3 machines in the same household but since I wanted one for office and one for home seemed to be in violation thus a second copy of the Upgrade was purchased.  I read today in the Office Prof EULA that only one machine may be loaded with one copy of the software.  Am I reading this correctly?  No multiple installs within a household for different machines used by a person in different parts of the house or laptop.  Not multiple copies in use at a time.  It this interpretation correct.


    Back to the issue at hand, I keyed in the Product Key (orange label inside the clip down "drawer" in the container) as I installed the software on my XP Box today. 


    I reattempted to download an add in and again purposely tested for genuine.  It failed again. 


    I am now repeating myself.




    Monday, July 16, 2007 4:33 PM
  • Is there something further which I can explain in order for a response to be sent?


    Thank you!


    Monday, July 16, 2007 6:00 PM
  • I went into the listing of software and removed the version provided by the computer shop.  My installed version remains and thus far it seems to work and show genuine in my single test.  I needed to proceed with the project that I was working on rather than wait any longer.


    I would still appreciate an answer to the 2 EULA related questions which I posed a couple of comments ago.


    Thank you for your response.....


    Monday, July 16, 2007 6:19 PM
  • Please visit: http://www.microsoft.com/genuine/ and click on Validate Office.
    Monday, July 16, 2007 8:36 PM
  • Thanks for your efforts on behalf of those of us with issues.


    Can you give me any other direction re the EULA questions or a site to help with the rather legalize writing that I find in the verbiage?


    Thanks again for your efforts to help others.

    Monday, July 16, 2007 10:03 PM
  • Scenic View,


    We don't discuss EULA information on the WGA/OGA forums as this falls into the legal department. Please read the EULA information which comes with the product you are using.  Also research and read the EULA info on microsoft.com website.  Thank you using MS Products :-)



    STephen Holm, MS

    Wednesday, July 18, 2007 10:53 PM