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CRM 2011 Can we add or remove fields in Services(phsical name:service) Entity and in Service Activity(Service Appointment)? RRS feed

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    Hi i want to do resource scheduling in CRM 2011

    is there any way to customize the services entity and service appointment entity in crm 2011?

    Sunday, September 22, 2013 2:03 PM

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    You cannot add/remove fields from Service Entity as it is a managed entity. However, you will be able to add/remove fields and customize form on Service Activity.

    If my response helps you in finding your answer then please click 'Mark as Answer' and 'Vote as Helpful'

    • Proposed as answer by Sam - Inogic Monday, September 23, 2013 4:15 AM
    Sunday, September 22, 2013 9:47 PM