HPC 2016: HPC Cluster Manager has stopped working RRS feed

  • Question

  • Hi,

    On one client server, I have "Microsoft HPC Pack 2016 Client Components" 5.1.6086 installed and our application that sends jobs to HPC grid works find. But when I tried to run HPC Cluster Manager (or Job Manager), it couldn't start, it gives me a error box says: A problem caused the program to stop working correctly. Please close the program.

    In Windows Event Viewer, I could see two errors for this:

    Error 1 from .NET Runtime, event ID 1026:

    Application: HpcClusterManager.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.IO.FileNotFoundException
       at Microsoft.Hpc.Trace.HpcTraceListener..cctor()

    Exception Info: System.TypeInitializationException
       at Microsoft.Hpc.Trace.HpcTraceListener..ctor(System.String)

    Exception Info: System.Configuration.ConfigurationErrorsException
       at System.Diagnostics.TraceUtils.GetRuntimeObject(System.String, System.Type, System.String)
       at System.Diagnostics.TypedElement.BaseGetRuntimeObject()
       at System.Diagnostics.ListenerElement.GetRuntimeObject()
       at System.Diagnostics.ListenerElement.GetRuntimeObject()
       at System.Diagnostics.ListenerElementsCollection.GetRuntimeObject()
       at System.Diagnostics.TraceInternal.get_Listeners()
       at System.Diagnostics.TraceInternal.WriteLine(System.String)
       at Microsoft.ComputeCluster.Admin.Trace.WriteInfo(System.String, System.Object[])
       at Microsoft.ComputeCluster.Admin.Program.Main(System.String[])

    Error 2 from "Application Error", event ID is 1000

    Faulting application name: HpcClusterManager.exe, version: 5.1.6086.0, time stamp: 0x5a30eeb4
    Faulting module name: KERNELBASE.dll, version: 10.0.14393.2791, time stamp: 0x5c5a4180
    Exception code: 0xe0434352
    Fault offset: 0x0000000000034078
    Faulting process id: 0x1290
    Faulting application start time: 0x01d4d523d998119e
    Faulting application path: C:\Program Files\Microsoft HPC Pack 2016\Bin\HpcClusterManager.exe
    Faulting module path: C:\Windows\System32\KERNELBASE.dll
    Report Id: 4163fd1f-b056-4610-80d9-cecc1785c4f8
    Faulting package full name: 
    Faulting package-relative application ID: 

    On this server I have .NET Framework 4.7.2 installed.


    Hu Dan

    Thursday, March 7, 2019 10:05 PM

All replies

  • Hi Hu_Dan,

      Could you try to enable Fusion Log, then run the hpcjobmanager again, and then check the fusion log to see what file it is complaining about on FileNotFoundException?

    Qiufang Shi

    Friday, March 8, 2019 8:10 AM
  • Hi Qiufang, uninstall/reinstall HPC pack solved the problem. Thanks!
    Friday, March 8, 2019 6:12 PM