locked
my status its at risk RRS feed

  • Question

  • my status it's at risk and said that my suscripcion end but its not true because  i got like 8 months lefth.   so i'm living just and another diferent addrees.  maybe it;s for that reason

     

    Monday, November 24, 2008 5:57 PM

Answers

  • olver107,

     

    Verify if your computers date and time settings are correct. If not, correct it and restart your computer.

    If date and time settings are correct, Open onecare, verify if a subscribe button is available.

    If it is, Click subscribe, Sign-in using the Live ID or the email address you have used for your onecare subscription.

     

    To check what email or Live ID is associated with your subscription, you can sign-in to https://billing.micorosft.com.

     

    If all this fails. Contact support.

     

    How to reach support (FAQ) -

    http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    Tuesday, November 25, 2008 7:56 AM