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Unable to configure outlook 2013 with crm 2013 RRS feed

  • Question

  • Hi,

    While trying to configure outlook 2013 with crm 2013, I am getting the below exception. Can you please let me know the fix for this?

    Exception : Error.AspNetInstallPath.Exception    at Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath()
       at Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues()
       at Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction()
       at Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure(IProgressEventHandler progressEventHandler)
       at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo)

    Thanks,

    Arvind

    Wednesday, February 19, 2014 12:12 PM

Answers

  • I got the solution. It was an issue with registry keys. Adding them fixed the issue

    Need to add below keys in HKLM\Software\Microsoft\ASP.NET\4.0.30319.0

    1. Right click, New, select String Value where Value name is "DLLFullPath" with Value Data as C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_isapi.dll"

    2. Add another String Value Key where Value Name is "Path" with Value Data as  "C:\Windows\Microsoft.NET\Framework\v4.0.30319"

    • Marked as answer by ArvindMBH Monday, February 24, 2014 4:40 AM
    Monday, February 24, 2014 4:39 AM

All replies

  • Hi

    Whats the url you are providing to Outlook client to configure ?

    I am interested in the pattern of url . Did you check if you can use same url in a browser and see CRM in web client ?

    Wednesday, February 19, 2014 12:29 PM
  • it shows the list of all orgs but while trying to connect it gives the below error

    problem communicating with MS dynamics server. server might be unavailable....

    I am able to access it in the browser without issues. tried all troubleshooting tips but didn't work

    • Marked as answer by ArvindMBH Monday, February 24, 2014 4:40 AM
    • Unmarked as answer by ArvindMBH Monday, February 24, 2014 4:40 AM
    Wednesday, February 19, 2014 12:56 PM
  • I got the solution. It was an issue with registry keys. Adding them fixed the issue

    Need to add below keys in HKLM\Software\Microsoft\ASP.NET\4.0.30319.0

    1. Right click, New, select String Value where Value name is "DLLFullPath" with Value Data as C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_isapi.dll"

    2. Add another String Value Key where Value Name is "Path" with Value Data as  "C:\Windows\Microsoft.NET\Framework\v4.0.30319"

    • Marked as answer by ArvindMBH Monday, February 24, 2014 4:40 AM
    Monday, February 24, 2014 4:39 AM
  • In addition of adding the DLLFullPath and Path keys to the hive HKLM\Software\Microsoft\ASP.NET\4.0.30319.0, I've also had to add the Path key to the hive HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\ASP.NET\4.0.30319.0 with the value "C:\Windows\Microsoft.NET\Framework\v4.0.30319"
    Wednesday, July 15, 2015 9:13 AM
  • Hello Juan

    Thanks for saving my day! This additional third key was all I still needed to get the Outlook CRM 2016 plugin running!

    regards

    Michael


    Sunday, February 28, 2016 12:08 PM