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Win XP-X64 RRS feed

  • Question

  • I have owned a genuine version of Xp-x64 for over a year not only that i had to reinstalet over and over due to coruptions caused by "Microsoft updates" it has been imposible to download anything from Microsoft due to an inability to be recognised by the Genuine Advantage Validation ,It SUCKS!!

    I need a solution PLEASE!!!

     

    Zak.

    Friday, July 13, 2007 8:48 PM

Answers

  • Actually, X64 computers aren't required to go through WGA Validation.

     

    What is the error messaging you're recieving? Are you using IE in 32 or 64 bit mode to recieve updates?

     

     

     

    I would recommend using the 32 bit browser version to get the updates required.

    Friday, July 13, 2007 10:08 PM
  • Sorry phill That link you sent me is not working it keeps timing out , I s that any clue to my troubles??Zak
    Sunday, July 15, 2007 2:01 PM
  • Hooray I got it to work The diagnostic tool you have sent me Phill I hope that it will shed some light on what might be causing this werry frustrating problem, so i can continue to enjoy the benefits, Every time I open my I.E it asks to instal active X i instrucct it  yes but to no avail if this is of any help.

    All of my Microsoft software "is" 100% Genuine!!

     

    Thanks,

    Zak. 

      

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Unsupported OS
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-RJDXY-HR7GD-4PRV6
    Windows Product Key Hash: //05TkL9/MlMxVc0Cn/8RP7ED5g=
    Windows Product ID: 76588-OEM-5100602-17964
    Windows Product ID Type: 0
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: Unknown
    Windows OS version: 5.2.3790.2.00010100.2.0.000
    ID: {FFD6F5F0-A39B-4E3B-AB5B-3485B1FF25CF}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 111 Unsupported OS
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~2\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Prompt
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FFD6F5F0-A39B-4E3B-AB5B-3485B1FF25CF}</UGUID><Version>1.7.0039.0</Version><OS>5.2.3790.2.00010100.2.0.000</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4PRV6</PKey><PID>76588-OEM-5100602-17964</PID><PIDType>0</PIDType><SID>S-1-5-21-2342061816-3430235885-571177973</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1405   </Version><SMBIOSVersion major="2" minor="3"/><Date>20070108******.******+***</Date></BIOS><HWID>C92E394701844E76</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>111</Result><Products/></Office></Software></GenuineResults> 

     

    Sunday, August 5, 2007 10:46 AM

All replies

  • Actually, X64 computers aren't required to go through WGA Validation.

     

    What is the error messaging you're recieving? Are you using IE in 32 or 64 bit mode to recieve updates?

     

     

     

    I would recommend using the 32 bit browser version to get the updates required.

    Friday, July 13, 2007 10:08 PM
  • Thanks for the reply however no joy I am using 32bit and fire fox i tried both and also installing WGA Plug  and I still can`t download Media player 11 or anything else I am forced to utilise my other machine with Xp-x86 and ......Laborious!!I get the popup in the centre of the screen asking me if i want to allow active X   and i click yes and it does it over and over but no strip on the top as it should and when i click on the Download button it asks me if Active X tool bar strip is there and to allow it  but nothing appears and when i choose alternative way of Validation it hits me with 404.I hope this can help you helping me?Thanks ,Zak.
    Friday, July 13, 2007 10:43 PM
  • Themont:

     

    Could you post the information from the WGA Diagnostics tool: http://go.microsoft.com/fwlink/?linkid=52012?

     

    -phil

    Friday, July 13, 2007 11:24 PM
  • Sorry phill That link you sent me is not working it keeps timing out , I s that any clue to my troubles??Zak
    Sunday, July 15, 2007 2:01 PM
  • Hooray I got it to work The diagnostic tool you have sent me Phill I hope that it will shed some light on what might be causing this werry frustrating problem, so i can continue to enjoy the benefits, Every time I open my I.E it asks to instal active X i instrucct it  yes but to no avail if this is of any help.

    All of my Microsoft software "is" 100% Genuine!!

     

    Thanks,

    Zak. 

      

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Unsupported OS
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-RJDXY-HR7GD-4PRV6
    Windows Product Key Hash: //05TkL9/MlMxVc0Cn/8RP7ED5g=
    Windows Product ID: 76588-OEM-5100602-17964
    Windows Product ID Type: 0
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: Unknown
    Windows OS version: 5.2.3790.2.00010100.2.0.000
    ID: {FFD6F5F0-A39B-4E3B-AB5B-3485B1FF25CF}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 111 Unsupported OS
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~2\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Prompt
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FFD6F5F0-A39B-4E3B-AB5B-3485B1FF25CF}</UGUID><Version>1.7.0039.0</Version><OS>5.2.3790.2.00010100.2.0.000</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4PRV6</PKey><PID>76588-OEM-5100602-17964</PID><PIDType>0</PIDType><SID>S-1-5-21-2342061816-3430235885-571177973</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1405   </Version><SMBIOSVersion major="2" minor="3"/><Date>20070108******.******+***</Date></BIOS><HWID>C92E394701844E76</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>111</Result><Products/></Office></Software></GenuineResults> 

     

    Sunday, August 5, 2007 10:46 AM
  • So I can see it sez it`s unsuported, Why? it is Genuine Win XP-X64 .
    How do i go about fixing it ?

    Zak.
    Tuesday, August 7, 2007 12:43 AM