The 0033 error indicates net framework 2.0 has either missing or damaged files. See this Microsoft Knowledge Base article to resolve the issue - http://support.microsoft.com/kb/912968/en-us If you are not able to resolve the issue you can contact support for help. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2