CRM2011 Lync Integration Issues

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  Hi,

  I have some odd things occurring with my Lync integration.

  On one CRM instance I can see 'Presence' of users and clients and get a Lync dial icon next to the phone numbers in a grid view.

  On another instance, on the same server, I only see the presence and not the Lync dial icon.

  Anyone have any idea what is stopping the second instance from running Lync?

  Thanks

  Dave

  Monday, November 4, 2013 2:44 PM