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windows asking for another key after bios update on x60s RRS feed

  • Question

  • Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Cached / Grace status: (N/A, hr = 0x80004005) / (N/A, hr = 0x80004005)
    Windows Product Key: *****-*****-QCGJ8-V4MTF-W6JKC
    Windows Product Key Hash: I/nocyXymwZKpVJ0Q6IZ+mZNKs8=
    Windows Product ID: 89576-OEM-7304867-37015
    Windows Product ID Type: 3
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010100.0.0.006
    ID: {6A66E45A-FD99-4BED-8401-9B39D87AA901}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: (N/A, hr = 0x80004005) / 0x0 / (N/A, hr = 0x80004005)
    WGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6000.vista_ldr.070207-1500
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002_B4D0AA8B-531-645_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6A66E45A-FD99-4BED-8401-9B39D87AA901}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-W6JKC</PKey><PID>89576-OEM-7304867-37015</PID><PIDType>3</PIDType><SID>S-1-5-21-1803556495-3782469769-3224293208</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>17024EA</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7BETD0WW (2.11 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20070516000000.000000+000</Date></BIOS><HWID>C8303507018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65504</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>  

    Saturday, July 7, 2007 11:35 PM

Answers

  • You can get started with phone activation by typing "slui.exe 4" in the search field in the Start Menu and pressing Enter.  The phone activation process takes about 6 minutes.

    Please note that your installed copy of Microsoft Office is non-genuine (Office Status: 103 Blocked VLK).  Please uninstall this non-genuine program and purchase a "genuine" version of Microsoft Office.

    Sunday, July 8, 2007 10:43 PM
    Moderator

All replies

  • You can get started with phone activation by typing "slui.exe 4" in the search field in the Start Menu and pressing Enter.  The phone activation process takes about 6 minutes.

    Please note that your installed copy of Microsoft Office is non-genuine (Office Status: 103 Blocked VLK).  Please uninstall this non-genuine program and purchase a "genuine" version of Microsoft Office.

    Sunday, July 8, 2007 10:43 PM
    Moderator
  • This has happened to me twice now with updates from microsoft.

    Both time calling you are treated like you stole your serial number.

    You are bombarded with questions.

     

    Vista is not worth having to deal with someone in india that you cannot understand and just ask the same thing over and over because they dotn understand you either.

     

    XP stays on my other two pcs. Vista is not worth the hassles.

     

    If it happens again I will ask for a refund. 

    Monday, July 9, 2007 2:20 PM